Address: Ernakulam, Kerala |
To,
Respected sir,
We are residents of Vazhakulam Panchayath. We are getting Indane gas from following Gas agency.
M/s Gauri Indane Gas services( Distributor Code: 986695)
VIII/ 609 G, Sanjo Complex , Chunanganveli, Edathala . p o , Aluva – 683105, Ernakulam, Kerala.
Ph:[protected].
Unfortunately we are not getting proper service from this agency. So, we lodged complaints against this agency. Last time we received cylinder on 2/02/ 2010 ( Name ; K.R.Vijayan.Customer no.1531).. afte 70 days… !!
In our personal enquiry they issued bill on 23 rd last month. But we didn’t received cylinder. Hope they sold our cylinder to black market.
We lodged a complaint to Hon. Chief Minsiter of Kerala 3 months back . After enquiry through supply officer , Perumbavoor , they agreed to avoid delay future and assured proper supply.. But the agency is continuing their irresponsibility.
We lodged complaints to concerned Field Officer Mr. Azhil Arasan ( Mo. No:[protected]. But we have received only soft advice to wait not cylinder.
We also lodged a complaint to Supply officer , Perumbavoor. But nothing happened so far.
Now we have no solution to get gas cylinder..
So we humbly request you to conduct a vigilance enquiry against this agency. This agency is 10 kms. away from our residence. We are ready to give proof. Customers under this agency are not satisfied. So, we humbly request you to take immediate action against this agency and take proper steps to distribute cylinders in future.
1.K. R. Vijayan. High school Teacher( Rtd.) Kizhutru kovil, Marampally p .o Aluva- 683107 Mo:[protected]. ( last issued cylinder on: 2/2/2010)
Cusomer no:1531
2. Venugopal,( journalist/ reporter) Marampally p.o Aluva- 683107 , Mo: [protected]( last supplied on:[protected]
Customer no:3871
Email: [protected]@gmail.com
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Indane Gas — delay in distribution
i am sindhu.c consumer no:13177, under Vasudha gas agency, Kuttippuram.Kerala.i booked on july 11th and after 40 days i started going and enquiring and still(28/8/08) i have not received cylinder.this is their usual practise.i am working as asst.Professor in engg college. I have to take one leave every month constantly persuading the distributors to get the cylinder replacement.i request you to look into the matter and take some action so that the difficulty can be avoided.