[Resolved]  Indane Gas — Non Booking of Gas over telephone

Address: Faridabad, Haryana

We are consumers of Indane Gas from M/s. Mohan & Mohan, Faridabad and residing in Ismailpur-Basantpur area where their Godown is located.

Earlier we used to book the refill through telephone but for the last 5-6 months they dont book the refill over telephone and every time one has to visit their office personally with the passbook. They enter the date in the passbook on which one can collect the cylinder from their godown. This date is generally around 15-20 days from the date of booking.

We are facing lot of problem because of visiting their office every month to book the refill because of being absent from work.

They book only one cylinder in 30 days. What is the need of keeping double cylinder then?

You are requested to look into the matter and resolve the problems being faced by us. Consumer details can be furnished on hearing from you.