[Resolved]  Indane Gas From Mithila Gas Agency, Noida — No response on Gas leakage

Address: Uttar Pradesh

Hello Sir/Madam,

I am new customer of Mithila Gas
My Id is 3540

I got to transfer from Bhopal to Noida. And I transferred my gas connection to Mithila Gas Noida.
Every things moving fine they told that they will deliver the Gas (2 cylinder) in 2-3 days.
They delivered the cylinders on 6-Aug-2010. I checked the cylinder and asked to deliver boy its smelling but he said no sir it the first time we are opening it that’s why…. I said oh.. ok.
I left the home for 2 days and back from my native to nodia again. The day I entered in to my home I fell that same gas is leakage….. next morning Monday 9-Aug-2010 I called him and tell every thing they said we will send some one … by tomorrow… next day again I called same answer from other end……
But finally some one from them (12-Aug-10) I got at home he checked (Delivery boy) and said no its not leaking … then next day some Executive came and said you ask your Agency to change you gas.
We start calling Agency again for the same. But they all are on the same track… by today evening next day … we will send to change … and finally we got some one by today… 18-Aug-10 and what they people saying you have to pay amount for the same and then only we will change the cylinder and saying “you used the cylinder by 8kg so you have to pay for the same.”

I thing Indian Gas should give agency to some educated people who can understand the problem of customer…..

Now could you please help me out for the same… what should I do one the cylinder is fine that I am using and another one is smelling…. Gas is coming out from cylinder …

Please help me….

Manish Birthariya
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