[Resolved]  Indane Gas — GAS COMPLAINT

Indane Gas
Posted:[protected] by Shanmuga Valli.M Send email


Bad Service
Dear Sir,
I am a LPG Indane Gas customer with Ragavendra Gas agency, Avadi, chennai and my consumer number is 38353 I have booked for a refile she told to deliver on 9th dec,09. I called them on 9th she told to deliver after 15th again I called on 17th'09 she told to deliver on 18th but now 1.5 months passed i not yet received cylinder. Every month that poor ragavendra agency delivering gas only after 40 days. I dont know why they are delaying the customers. Now i am having two empty cylinders i Purchased kerosene for cookin purchase. Please take necassay action against ragavendra agency.
My ph no : [protected]

Earlier we were paying Rs.350/- receipt amount(gas+tax+dealer commission+delivery charges) and Rs.20 to 30/- extra. Now the cylinder rate become Rs.736 and no rebate. Still gas delivery people are charging more than Rs 30/- at the time of delivery than the receipt amount. I questioned n number of times for extra payment and complaint several times to Indane through their indianoil.co.in website. They just forward that email to gas dealer and leave it there. But no change from gas dealer or gas delivery boys. Because we are questioning for the extra payment, they are not delivering the gas in time and cancel the cash memo with junk reason "door closed', even though we are all home. If we payonline or cash at time time of delivery, gas delivery boys charging more than Rs.30/- even though we are less than 2 KM distance from gas Godown or gas dealer office. I spoke with lot of people about this big scam, every one is victim in this case.

Indane Distributor: SRI RAMA AGENCIES, Bangalore, Karnataka. Please let me know if you need my consumer number, consumer name and other contact details.

Dear Sir,
Once we use to get message on every refill booking, nowadays we do not receive any message either through mobile or by email. Please organize to do the same. Also please note that weighing of cylinder is not done and we suspect about the same. In case of delay in cylinder delivery, we only get a message of 'door lock' instead of having a message of 'stock not available' when we are all at home.

indane distributor: Periapalayathamman Indane gas agency, thiruporur.[protected], please revert in case you need consumer number and any other detail.