[Resolved]  Indane Gas, Gruhalakshmi Agency (Jeedimetla) — Bad service and delivery of gas

Agree with Mr. ramesh's complaint,

My Indane Consumer no is 79579 and I have been facing same problem form the day 1, when my connection had been transferred from Bowanpally branch.

The employees never responses over phone and every time we have to visit to the Agency for booking which is very diffecult for us. Even their delivery is very irregular hence overall we are facing pathatic services from this agency since starting.

I request IOC higher-ups to look into this being there are several complaints and irregularity in gas supply by the Agency. My previous booking of almost 2 months now but I have no clue when I will get the gas. I have to take al least half day leave from office just to know that why they have not delivered gas to me.

If possible, please let me know the way to get rid-off from this dealer and transfer my Gas connection to some other dealer or brand like HP of Bharat Gas.

Please revert.
Regds
Sanjeev Kumar Tandon
Qutubullahpur
Hyderabad-54

i, am not getting to book online indian gas my consumer number is 1589.jeedimetla, hyderabad.

grihalakshmi enterprises — Late Delivery

sir,
we are upset on the process of Indian gas service because irresponsible behavior with consumers there is no response after booking gas by Ivrs system possibly 15days have been passed but there is no response
even i went to office to check the status of my booking he informed that gas will be delivered in one day and 2 days have been passed but i am still waiting for my gas please take this complaint seriously
my lpg consumer no is 24687

I also agree with the above posts of my friends against the aforesaid Gruhalakshmi Gas Agency. The employees of there are very irresponsible and are not patient enough to answer the customer queries.

Don't know whether this Gruhalakshmi Gas agency maintain a static land line number or not. Why because, whenever I call up to their online service to refill the cylinder, the host says that, "Sorry we don't have this telephone number information". This is so irresponsible or mischievous act against the customer in need.

And the delivery boys also demand excessive charge while delivering the cylinder to the customers which seems to be so disgusting. My question is are they not paid by their company/distributor? Or the company ask them to do so and collect the excessive amount from the customers on delivery?

Its is my humble request that, the higher authorities must look into these issues and resolve them asap and provide quality service to the customer in order to retain faith on the Gas Agency.

completely agrre with said points...SPECILLLY IN IDA JEEDIMETLA.S.R.NAI NAGAR COLONY

i sachin working with reputed company as a manager, it has been noticed from past couple of years, the
behaviour of gas delivery boy and vehicle driver is not good, they are very rude with the housewives,
they are asking extra money asa tip for giving gas at door step, that too i am at ground floor,
its a very rediculous service GRUHALAKSHMI AGENCY IS GIVEN, BETTER TO QUIT OR GOING FOR HP OR OTHER GAS.


REGARDS
SACHIN
[protected]

My Indane Consumer no is 79391 and I have been facing same problem form the day 1,
The employees never responses over phone and every time we have to visit to the Agency for booking which is very diffecult for us. Even their delivery is very irregular hence overall we are facing pathatic services from this agency since starting.
there are several complaints and irregularity in gas supply by the Agency. My previous booking of almost 15days now but I have no clue when I will get the gas. .

If possible, please let me know the way to get rid-off from this dealer and transfer my Gas connection to some other dealer or brand like HP of Bharat Gas.

with regards
Geetha Tools Pvt Ltd
[protected]@geethatools.in
[protected]

completely agrre with said points...SPECILLLY IN IDA JEEDIMETLA. bhagyalaxmi colony

My Indane Consumer no is 41201 booking date:22/04/2013. booking no.69107 ref no: 16337 and I have been facing same problem form the day 1,
The employees never responses over phone and every time we have to visit to the Agency for booking which is very diffecult for us. Even their delivery is very irregular hence overall we are facing pathatic services from this agency since starting.
my friends against the aforesaid Gruhalakshmi Gas Agency. The employees of there are very irresponsible and are not patient enough to answer the customer queries.
it has been noticed from past couple of years, the
behaviour of gas delivery boy and vehicle driver is not good.


REGARDS

CH.RAMAKRISHNA (S/O. Arasapelli)

[protected]

Hi,
I am a customer of indane with customer no. cx93909115 and have been register with Gruhalakshmi Enterprises, Jeedimetla, Hyderabad. It takes 3-4 days to get connected to the online booking and when connected they say the gas will be delivered within 10 -15 days, but it never comes on time and we have again go personally and remind him to send the gas (This is what is really happening from last 3 times ) . i have seen personally at the office the booking people always keep the receiver phone in engage .
Is this the quality of service we are expected to receive?????????.
So I request the Indane higher authorities to look into the matter and improve the quality of service and check the quality of service with the agencies, otherwise its a BAD... Name to the INDANE itself to not to keep its faith among the customers.

Regards,
kanakaraju