[Resolved]  Indane Gas — Harrasment by Gas Agency

Address: East Delhi, Delhi

Website: www.indanegas.co.in

Dear Sir/Madam,
I have a gas connection no. 12340 from Dikshit Gas Agency since 1990 but recently this agency has started harassing the customers like us. Though they have since long had this practice of taking out gas from cylinders but they have not ever stopped supply of cylinders to customers now they have started to stop the supply of cylinders to customers and sell cylinders at a higher rate to same customers through black market. I would not be the only customer suffering at their hands but many people have been forced to buy cylinders through black but all of them would not write to you or complaint anywhere else.
Not all the people are capable enough to buy cylinders from black market as they are very expensive please pay a heed to their suffering and take action against this agency. People from the said agency openly take out gas from cylinders meant for supply to customers. I am surprised on what basis agencies are given to such people for whom considering their personal profit is much more important than thinking about how would a poor person get his food without gas. I might be capable enough to buy cylinder through black but how can they be so irresponsible not to think about the poor people. They are corrupt because they would have got this agency through political connections and thus they have been given license to loot people. It is hard for me to understand on what criteria such people are given gas agencies just because they had political connections.
Has the corruption gone to such level that even private companies or even PSUs have now started to blackmail people. Even if the government starts giving subsidy directly to the customer’s account these people have got the way through as non subsidized cylinder costs around Rs.850 but the black market rate for a cylinder is Rs. 1100 so that means they can still have business. Steps should be taken so that if a person is not having a gas connection he should be given the non subsidized cylinder but that can only happen if agencies such as Dikshit gas agency are punished and people who are deserving are given agencies. I do not know what criteria makes a person get subsidized connection and why it is such a lengthy process but atleast every Indian citizen can get a non subsidized cylinder as he is not getting any subsidy but assumingly only giving some profit to the gas companies.
Lastly only hoping that me and other consumers get justice.

Thanking You,
Kanti Devi,
W/O Kartar Singh Nagar(connection no. 12340)
R/O, 184, Village Khichripur,
Delhi-91