[Resolved]  Indane Gas — Refill not received for 2 months

Address: Howrah, West Bengal

Dear Sir,

For the last 2 months I have not recieved the refill for my LPG despite booking through the 24 hours booking no: 1260. The last booking was made on 06/09/2010. Booking No.1.

The possibilities of the gas refill issued against my bookings being sold at a higher price in the open market cannot be ruled out.

The agency's phone numbers come busy continuously and one can hardly reach them.

I have tried to reach the customer Service Cell no. at[protected] without any success.

I have also tried to lodge a complaint through your 24 hours customer service cell number. The calls ended without allowing me to lodge the complaint. Though I have been given complaint numbers twice (5462 and 5463 on 22nd Sept 2010).

I tried to email the Area manager and the State LPG in-charge of Indian Oil Corporation at the given email ids in the website ([protected]@indianoil.co.in and [protected]@indianoil.co.in) but they bounced back.

Under the circumstances, I am facing a huge problem. I request you for your immediate intervention and necessary action.

Looking forward to hear from you.

Thanking you.

Yours sincerely,

Biswadeep Gupta

Address: Flat C-1, Block-1, First Floor, 50A, College Road, (Near BE College 1st Gate), Howrah-711103
Mobile no: +[protected]
Email id: gupta.[protected]@gmail.com

Indane Gas Consumer No.: 27534
Indane Gas Distributor: Aroop Enterprise Code:99012455