Indane Gas — DELAY IN REFILL SUPPLY

We booked for refill on 25/09/09 and got token no as 26. Our elear is happy gas, Kanhirode, Kanuur, kerala. But we didn't get the supply till date. So we contacted them one week before. They informed that they will supply the refill next time, when their delivery vehicle passing our area. But even their delivery vehicle supplied in our are, they didn't delivered to us. So we contacted them over phone again yesterday, they replied that, there is no pending request from us for refill. It is absolutely wrong and contrary to their earlier reply. We also registerd a complait before one week through toll free no. Please do the needful at the earliest. In our prevous experience also, they didn't supplied the refill in time. they usually delayed for 40 to 45 days.