[Resolved]  Indane Gas - Indian Oil — Emergency Services to customer

Dear Sir,
It is pathetic that leading oil & gas company of India is such a careless towards consumer safety. I am a consumer of Indane and today after replacing our cylinder we detected some leakages and then try to reach Indane service centre but fail. I got emergency number from their site and tried every number given there but phone was unattended every time. Please help us and tell how such a company be so careless towards life of their customer...

Shailesh Singh
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

I echo with what you said...No one picks up the call. The emergency no has changed who knows...This is vewry disappointing

Nitin Gupta
Gurgaon
Haryana
I have the similar problems today, we replace the gas cylinder yesterday and it started leaking today we have tried to contact Gasdealer as usual his phone was busy. we tried calling Customer care failed to get the line even after somany times.
Muthukumar Customer from Mogappair Chennai
Very true. It is indeed unbelievable that a company like IOL is so unresponsive towards customers. The agents like Southend Gas Service at Garia should be put behand bars and their licence cancelled.
amitabh
Something similar happened with me too I called for mechanic from my gas company, Gurgaon Gas Service, gurgaon and he came completed the job and left the gas connection loose, now gas is spreading all over, and I am trying to contact them on all possible numbers given but no response. In a big mess gas is not working and they are not taking the call. Don't know what to do.
Suravi Gas Service(Indane), Durgapur delivered me one lekage LPG Cylinder to me i have complained over phone no.[protected] on 09.11.2012. But on body attend my complain. Further today (10.11.12) i have submitted a written complained to Suravi Gas Service. But till now (10.11.12 03.21PM) they have not taken any action in this regards.

KRISHNA CH. MONDAL
KAMALALAYA, FULJHORE,
DURGAPUR-06, [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13284
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information