[Resolved]  Indane Gas — Delivery of Domestic LPG cylinders

Address: Jammu, Jammu and Kashmir

With humble submission, it is brought to your kind notice that the booking of LPG against my consumer No. GT-2778 was made with M/S Gulmohar Gas Service on 12/02/2011 under booking No. 1704 dated 12/02/2011 but till today the gas has not been delivered to the undersigned. After constant follow up and reminders on 8th and 9th instant an employee of the Agency knocked my gate today i.e. 11th morning and appeared with unsealed/underweight/leaked/used gas cylinder. When I inquired about the unseal/underweight/used /leaking cylinder, he told that they have only unsealed and underweight cylinders. On hearing this from the employee I did not accept the cylinder and returned the same to him.

It is important to mention here that despite my booking on 12/02/2011 the agency did not bother to deliver the gas in proper manner on 11/03/2011 i.e. even after lapse of one month. One fails to understand as to why such an attitude is being adopted by the agency with the consumers. This is the regular practice of the agency as for instance it is pertinent to mention here that in November, 2010 I booked the gas against my consumer No. GT-2778 on 9th November, 2011 but till 25/11/2011 the gas was not delivered. It was only after my visit to the agency & great pursuation / requests they released the gas on 25/11/2011. It is surprising to note that when I got the voucher the date of delivery on the voucher has been shown as 20/11/2011, however, necessary entry on the pass book was made by the concerned staff as 25/11/2011. The cylinder delivered to me in January, 2011 was after 25 days from the date of booking and that too after my efforts to get it from their outlet thereby jeopardizing the very function of prior booking for home delivery.

In view of the above I request your goodself to intervene in the matter & findout reasons as to why the delivery of gas has not been made to me even after lapse of one month from the date of booking i.e.12/02/2011. Hoping for an early response.