[Resolved]  Indane Gas — delay in gas supply

Indane Gas — Delay of more than a month in Gas Cylinder supply

I am a customer of Indane gas through M/s Acme gas agency, Vadodara, Gujarat. My consumer no. is 22172, booked on my name. I have booked gas on 21st April 2008, (booking no. 9048). I am yet to receive the gas cylinder. I have followed up several times with the gas agency through phone. They were giving false commitments. Upon verifying with the agency on 21st May08, the records shows as gas is delivered 22 days back. Last receipt of my gas was on 1st Apr08, which indicates that the agency has black marketed or given to some other customer. Request for stringent action agaist this agency. Also request for issue of gas cylinder.

Dear Sir,
Comsumer No. 8001
Gas Agency Ganesh Gas Agency, Mangalore- 575 003.

I would like to bring to your kind notice that I have been suffered by the Ganesh Gas Agency, Mangalore. Every time I observe that their supply is very much delaying.
To book for the refilled cylender, the agency says that they need for 21 days for booking the next refilled cylinder from the date of earlier suppled date. If they fix 21 days for booking why not fixed days for the supply?
It was observed from several months that the agency accepts booking only after 21days from their earlier supply. But they supply gas in around 10 days from the date of booking.
But for the next booking again they consider their date of supply and waits us for 21 days to book the next cylinder. So in this case we have to wait for more than 1 month to get another refilled cylinder. If this trend continues a day may come in the near future where we have to wait for more than 2 months for the refilled cylinders.
This causes lots of problem for the family like me who has single gas connection with 2 cylinders.For the delay by the agency why the poor consumers have to suffer?
Please let me know whether your customer is right in his approach or misleading the consumers? Please advice your agency in this direction and see that proper supply of refilled gas cylinder.
Hoping for the justice.
Regards
Dr. Vasappa Gowda

Dear Sir,

We are getting poor supplies from Ranie Enterprises, Madipakkam. I get the last cylinder booking during november. My current booking made on 30.12.08 and till date i have not received any supplies. Please make arrangements so that families will not suffer due to non availability of cylinders.

Regards,

SENTHILKUMAR

Indane Gas — Always take more than 1 month for delivery of cylinder

I AM WRITING THIS LETTER FOR MYOLD PARENTS, WHO HAD BOOKED A CYLINDER OF INDANE GAS FROM CHAND GAS AGENCY CALICUT KERALA, ON[protected] LAST YEAR AND TILL NOW THEY HAD NOT DELIVERED THE CYLINDER. CALLING THERE OFFICE THEY WILL SAY TODAY THEY WILL SEND AND BY EVENING WHEN WE CALL THEY WILL SAY TOMORROW. THIS PROCESS HAVE BEEN GOING FOR THE PAST 15 DAYS. WHILE THE OTHER GAS AGENCIES DELIVER WITHIN 3 DAYS. MY PARNETS IS VERY OLD AND THEY ARE FINDING IT VERY DIFFICULT. PLEASE SOMEONE HELP. MY PHONE NO IS [protected]

delayed/non supply of gas cylinders

I am a customer of Indane Gas. My distributor M/s Prakash Gas Agency, perambur is not supplying gas regularly. I have booked for refil on 31/08/2009 and till date they have not supplied the refilled cylinder.
Regards;HABIBKHAN

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Sir.
I have booked my gas on[protected] under MT-1331 mata sheetla gas gurgaon but I have not received gas till today[protected]. pls. supply.
sanjeev kumar
99 street no.3 block a
sheetla colony gurgaon
[protected]

We are the customer of Snehalata Indane Gas Agency, Angul,Orissa. The delivery system of this agency is very poor and we are coming from near about 15 kms.Several times we were returned with harassment. No person available in office and Whenever any customer book a refill they told that the waiting time is +15 days and if he can collect on his own, the refill is available within 1 or 2 days. When customers go to their premises they refuse the CNC and charge the home delivery amount. It seems that a planned game to avoid home delivery. My expectation is that either they should supply at home within 1 or 2 days. However, whenever we try to book for a refill connection neither they attained telephone nor any employee available physically in their office to give the necessary service.
It is therefore, requested that a suitable action may please be taken against the concerned supplier, so that consumer should get the service in time.
Thanking you,

Chitaranjan Mishra Consm.No9016
Abhimanyu Swain, Consm No. 54
Narendra Kumar Moharana, Consm.No 2647
Ganeswar Behera, Consm. No.302
Anirudha Sahu, Consm. No. 8487 and others

Indane Gas — delay in gas supply

sir,
I am a customer of Indane with customer No 213 and have been registered with gas agency Manroop Indane (telephone no[protected]. their is big problem in gas supply to all the customers. the agency staff is very corrupted. they do not supply the cylinders to the booked consumers. they deliver gas cylinder on black to those people who have not registered with them at very high price sometimes for rs. 550. and they issue many duplicate registration numbers to the people and their relatives. we contact the general manager of bathinda district for the solution for this problem but he ignores it his contact no. is[protected]. please contact us at our no.[protected] . we want to tell you more about them. we hope that you will try your best to solve this problem.

Mine no. is 6171 and i booked it on 11/8/10 till date i have not received the refill. since last 4-5 day i contacted the dealer and madam's repley is we are sending next . i don't know the next day will come after a week or later...



thanks
No 6171

Dear sir/ madam,
My self Vikas rawal consumer of Indane gas having no 33135. We have booked to refill our gas cylinder on dated 25.07.10 almost 1.5 months have passed still we are not getting cylinder.It is distriuted by M/s RAGHU GAS AGENCY SHIVAJI NAGAR GURGAON.

Regards
Vikas rawal
vikas.[protected]@sonagroup.com
[protected]

Indane Gas — delay in supply and booking

Dear Sir,

I want to complaint about gas service and i want to know hwere i have to contact

I would like to bring to your kind notice that I have been suffered by the C. Lal Gas Agency, Kashmiri Gate, Delhi. Every time I observe that their supply is very much delaying.
To book for the refilled cylender, the agency says that they need for 21 days for booking the next refilled cylinder from the date of earlier suppled date. If they fix 21 days for booking why not fixed days for the supply?
It was observed from several months (8-10) that the agency accepts booking only after 21days from their earlier supply. But they supply gas in around 10 days from the date of booking.
But for the next booking again they consider their date of supply and waits us for 21 days to book the next cylinder. So in this case we have to wait for more than 1 month to get another refilled cylinder. If this trend continues a day may come in the near future where we have to wait for more than 2 months for the refilled cylinders. When follow-up with agency (C.LAL) regarding gas delivery, Phone line always busy, when conect the line the receptionsit or contact person talk very rudely & Says"KAUN SA EXTRA PAISA/Rs. DETE HO JO GAS DELIVERY TIME SE KARE"
This causes lots of problem for the family like me who has single gas connection with 2 cylinders.For the delay by the agency why the poor consumers have to suffer?
Please let me know whether your customer is right in his approach or misleading the consumers? Please advice your agency in this direction and see that proper supply of refilled gas cylinder.
Hoping for the justice.

THANKS
&
REGARDS
SANJEEV
INDAI TODAY GROUP (AAJ TAK)
[protected]

Indane Gas — Delay gas supply

I am Sankar Brahma, having a consumer of Indane Gas. My consumer No. TSV-7186,
my distributor is M/s, North End Gas Center, at barasat colony more(near Rly. gate no. 11) -24pgs.(North).
I have booked for refiling on 06.02.2011, but still now I am not getting my Gas, when I asked my gas delivery man he says that you will get soon, but I saw he sale some cylinder to Sweet Shop, Caterer, Road site Fast-Food shop, also I think, my Distributor aware about this, because so many times we are verbally complain them, but they are so adamant, rudely deny this. Can you tell us where we go?

Indane Gas — delay of gas supply

Sir,I am indane gas customer i was booked cylinder by on line dated on11.07.2011today 20.07.2011 yet not getting cylinder booking order no:236954 and my customer no:38551 please consider my complaints and send cylinder at the earliast -THANK YOU -R.ALEXANDER