[Resolved]  Indane Gas — Indane Gas Refill booking harassment

Address: Kerala

Sir,
I am an LPG consumer of Rashmi Gas (Indane), Kochi vide consumer No. 27969. I stay alone & use LPG very less, so whenever I book gas after 6 months, they say that the connection is dead. Last year they forced me to bring the re-activation recommendation letter from I.O.C. Head office Kochi. It is not so easy to reach & get cosumer care officer recommendation. Any how I submitted my request letter duly recommended by IOC to Rashmi Gas, now while booking for refilling over phone, I was informed that the connection is dead & I have to submit re-activation request. I already submitted one during last year is with them.
I am working in a cent. Govt. Office & it is not always possible me to go their office for submitting such a letter again & again.
While dialing local cosumer care help line as given by Rashmi Gas, no[protected] either It is found busy or ringing unattended.
Therefore it is requested to instruct M/s Rashmi Gas to distribute the LPG without ‘harassment’,
Gas Agency address:-
RRASHMI GAS
Thevalakkav Road,
Code: 4585532
North of Allence Jn.,
Tripunithura P.O,
Ernakulam Dist.
Kerala-682 301 Ph:2777946

May kindly inform me the measures taken, to my ID [protected]@yahoo.com Mob [protected]
Thanking you,
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Aug 13, 2020
Complaint marked as Resolved 
 
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Indane Gas — harassment for refill

My dealer is VEENA GAS SERVICE, and consumer no is 10328
I have booked my refill on 26th May and till today . the 14th of June, I haven't received it despite my complaint at toll free no provided …[protected] …dated 6th June, ref no 124133. I called again twice in this same no to remind my plight at the hands of Veena gas service. When I talked to Venna Gas Agency , they tell me “no one was at home so delivery man has returned “..May I add that this is absolutely false statement and we were at home all these days.These people are out to harass me for the reasons best known to them. Previously also they have harassed me.This leads to substantiate that no one is listening and I will have to buy my refill from open market in black to keep the kitchen running.However I have not lost all hopes and I will shoot emails to all persons in the Ministry and even to Hon Prime Minister.

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