| Address: Chandigarh, Chandigarh |
Subject: Mental harassment to senior citizen due to delay in transfer of Indane gas connection by City Gas Services Sector 37 Chandigarh
Dear Sir/Madam,
My husband Shri Ram Sahai Verma was holding a gas connection with M/S City Gas Services Sector 37 Chandigarh under consumer No 24079, S.V. No 271844 dated 22/11/1993. My husband expired on 28/01/2010. I went to city gas office to get the connection transferred to my name after completing all the necessary documents as advised by them but city gas officials refused to do so and said they do not have stationary. Then I went to Indane Area office Sector 19 B Chandigarh and met deputy manager Mr. C.H. Dogra regarding my case. He also suggested in writing to M/S City Gas Services Sector 37 Chandigarh that the name of consumer should be changed in death case from husband to wife as per IOCL policy but M/S City Gas Services officials refused to do so and told me the same excuse of not having stationary and asked me to come after fifteen days. They told me that the matter could be delayed even further if the stationary is not available. Their manner of dealing with customer is very rude specially for the senior citizen /old persons and being an old lady it is also very difficult for me to visit their office again and again.
Kindly treat my case urgently and sympathetically so that I am saved from further inconvenience.
Thanking you
Vijay Verma
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City Gas service — Refusal of gas connection
Hello,This is reference to refusal of gas connection by city gas service sector 37 chandigarh . i am resident of sector 38 chandigarh and do not posses a gas connection at this time . I have been visiting them for the past 3 months and every time i have been told that they dont have a connection and that i should come after 10-15 days . A few days back my mother visited the TEL BHAWAN sector 19 chandigarh and spoke to a person about the issue. The person told him to talk to city gas service again and in case they do not give a connection, to ask them to mention the reason of refusal on the connection request form. I went to city gas service again and they said that they are not willing to give a connection and asked me to compain against them . I realise that they are a private company but they are represnting INDANE by providing gas connections and such a behaviour is not reflective of proper represntation of INDANE . This is the nearest Gas agency in our area and we depeperatly need a gas connection at this time. I wanted to bring this to your notice before taking legal action . Kindly look into the issue. My number is [protected]