[Resolved]  Indane Gas — non delivery of gas

Dear Sir,

I am a consumer of Indane Gas( Consumer No- 033346). Our gas dealer SEBA FUEL intentionaly delay to delevery the gas. When I go for the complain against it they even not give us the complain number. The delevery boy often asked extra money to delevery the gas on time. But from dealer side thay are not taking any action against it.

Thanks & Regards
RITA BISWAS
MOB- [protected]

Dear Sir/Madam

I have booked cooking bas on 30th of April, 2010 to Sonipat Gas Service (P. No.[protected],[protected] bearing consumer No.2060.

Since considerable time has been lapsed but Have not received the gas cylnder so far. Pl. do need ful to get the gas immediately.

Sunil Kumar
H. No. 489/25
Gali No. 8, West Ram Nagar
Sonipat (HR) 131001
[protected]

DEAR SIR/MAM,

I am a registered customer of Indane Gas , Srinagar Colony, Hyderabad. Consumer No # 26873 registered on the name of Syed Sabir Hussaini.

We live in Kamlapuri Colony

There is always delay in delivery of Gas from this branch of Indane Gas. This month it reached to extreme level.

Firstly I did the booking of my Gas on 21st of September and they said I will receive it within 3 days.

After waiting for 8 days I called them again and they said u r booking is not there....who told u will receive in 3 days. Now your booking is of 28th and u will get it after 5 - 10 days.

We waited.....no response or delivery

Today contacted them and they are saying that some one has taken the cylinder from our side.......But, no one approached them till now.

1. How did the 3rd person came to know of our consumer number.
2. Without issue of bill how did the person took the cylinder from Warehouse
3. A guy name Sinnu or Srinu say's some one has taken the gas from our side which is not true.

These Indane Gas people in Srinagar Colony are selling in black for Rs 600 and registering on other consumer name. They are also leaking the confidential information.

An Enquiry should be setup to catch the thieves. A serious action should be taken against the culprits.

Waiting for results from your indian consumer complaint dept.

Dear Sir,

I booked for indane gas on on 02.12.10 and got confirmation from agency representative that your gas will be delivered within 4 days. Uptil now the gas has not been delivered. I called after 7 days what is the status of my request, the answer was "you will get gas today or by tomorrow" but I it was not done. When calling again they provide me supplier phone no but he said I am not supplying in your area. I called again and told them what is the status? Reply was " I am registering your complaint and you will get gas soon."

I had received gas last time at same address from Verma Gas Agency, my neighbour has same address in Indane's record for their gas supply. We are getting our correspondence on same address. If there is a problem in address, they already have phone no. with address. They can call and can confirm the address.They are using patty excuses and not doing their work properly. If gas supply is OK then consumer should have been get gas within 4-5 days. In my case after 14 days (today is 16/12/2010) I didn't got any call and response from them after registering complaint with the agency. I have already seen others complaints in which they are supplying gas less in weight and they are using tempered scale for weight of the cylnder.
Actually they don't care what the problem consumer is facing. I think no one is in upper management who can told them and punish them on what they are doing.

If this is the case that no action has been taken against them then what is the use of this consumer forum? Please look into the matter and give them strict instructions and try to solve the problems which I am facing.

Hope to listen from you soon.

Thanking you,

Prem Ballabh

Gas Agency : Verma Gas Agency (Indane)
Fazalpur Uchhe par, Mandawali,
Delhi-110092
Consumer No. M-15012

Consumer No. M-15012
A-19 (new), A-77 (Old no.),
IIIrd Floor, Marg No. 2,
West Vinod Nagar, Delhi-110092

i am a customer of indane gas
and inspite of booking the gas 15 days earlier the gas is not delivered and if i goes to the godown fos gas
they says that gas is not available

Dear sir
i have already three booking of my cylinder but (sringari gas dealer gurgaon haryana ) is not giving my cylinder he said to me i hav no cylinder not receiving gas cylinder for December 2010from indian oil then how can i gave your delivery in febuary( 8/2/2011) it is no more time so pl wait

Consumer no.- st 1754
so can any body take a action of this complain i 'll thank full to him.

Thanks & Regards
sanjay

i am resident in jahangirpuri mene 04032011 ko cylender book karaya tha aaj abhi tak cylender nahi mila mera consumer no 24246 geeta ke name se he mera add.h2.723 jahangirpuri 110033 agency ka name he angad agency he

WE HAVEN'T RECEIVED GAS AFTER SEVERAL REMINDERS TO MAHESWARI GAS SERVICES GHAZIABAD,GAS NO 7239 NAME AKHIL AGARWALA

My resident is Shyamnagar, North-24-Pgs, West Bengal under LB gas service consumer no 11790. I have booked on 15th January through SMS online & the booking no is 300644, cash memo no 13007. Before 7 days I have known the supply date was 9th january. Today, I know that the supply already was made. I & my Mrs both are service man & my only one son reading in school. That's why the Indane service man returned the refill without any intimation. Now, I am trying so many times to 25812030 but no one unable to attend it. Please let me confirm how I get the refill.

--Bijay Debnath

Dear Sir

My grand mother is a consumer having C.No-42490 of "hari singh Gas Service",.rz-914,prem nagar,kirari road,nangloi,delhi-41.
i m booking for a LPG cylinders few days ago. I am using an sms alert service for my gas.My refill booking no. is 23088.Suddenly i got a message from company that your cylinder has been delivered against ur booking no.23088with cash memo 29776.But i got no cylider .this is no new matter distributers always do this and told us that ur booking has been cancelled.
even on delivery distributers not brought weighing scale,if we forced them to weigh our cylinder they will not take it to nearby shops and on getting the cylinder is not full .... They says that they will do nothing do in that case ,call our agency we will get incomplete cylinders. 2-4 Kg of gas is always incomplete in cylinders.
please look into the matter and take necessary steps as early as possible ....Because we are using a blake cylinder of cost Rs.700.

thanking you...

Dear sir, My consumer No L.B./1546 has been disconnected as I was out of station and applied for continuation on 23/3/2011 to Indian Oil through M/S L/B/Gas survice, Athpur, 24 Parganas north but till date no response from the dealer. Please expediate the matter for my sufferings. Thank you. B.K.Ghosh 7 East Ghosh Para Road, P.O> Bhatpara Tel 25814755

Indane Gas — incomplete delivery of gas

Sir ,
I have booked my gas by phone and i got the message that gas is booked and after a few days i got the message that ur cylinder was sended but after getting that message i din't got my gas since 10 days after that message of sended.
Kindly help me.

Dear Consumer

Please send a mail to Mr. V. K. Mathur ([protected]@indianoil.in) and mark a CC to Mr. Rabindranath Ghosh ([protected]@indianoil.in) and see the result. You can also lodge a complain against Seba Fuel in my Facebook page Grahok Bondhu or you can mail me at [protected]@yahoo.com.

I am 100% sure that action will be taken if not then I will also give you email ids of Ministry of Public Grievance and Ministry of Petroleum and Natural Gas officials. Please inform me through email about the result.

But be prepare before making complain, the management of Seba Fuel will visit your house to force you to withdraw the complain. But be strict and do not withdraw the complain because they cannot do anything to you.

Thanks

Grahok Bondhu

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

Sir,
I am consumer of Hapur Gas Service, Freeganj Road Hapur, which is provider of Indane Gas. My customer No. is H-1458.

I had booked gas on 04.01.2013, however even after the lapse of a month till today i.e.04.02.2013 cylinder is not delivered to me. We have visited the office 4 times, as they do not take up the phone call. Please do the needful.

Mahendra Garg
Customer no- H-1458
Kotla Yusuf
[protected]@gmail.com

Sir,
I am consumer of Hapur Gas Service, Freeganj Road Hapur.

My Complaint is regarding leakage of Indian gas cylinder. Most of the time only Indian gas cylinder leakage.

Please look into the matter for save life and Gas.

Thanks
Sunny

sir,
I am J.Shanthi, my cylinder distributor is anbu gas agency(chennai-arumbakkam).customer no:24469.
I forgot the date that cylinder booked lastly.But i received the message for booking cylinder and also after few days i received another message of cylinder will delivered shortly but still now i dint get cylinder when i asked about this they told that i dint book cylinder .bcoz of that i booked 2day so i request you to know me the date and also the details of last booking.

pls take action regarding this complaint and provide me the info abt which i requested.
my mobile number [protected]

Dear Sir,
i am a customer of indane, my consumer number is 6432. I have booked my cylinder on 17march 2013. I have not been delivered gas cylinder against my booking on 17 march 2013.As per sms alert received on 17 march 2013 my booking reference number was 437763 which also says that my booking is registered and at the same time cash memo also generated.cash memo number is 10643.
But to my astonishment, this booking got cancelled without assigning any reason for the cancellation on the 1st march 2013.
Sir this is realy ridiculous and harrasment for customers like me where we face a lot of problems if gas cylinder is not delivered as per requirement.
Hence your kind intervention in this regard is requested and would be highly appreciated.
Indane carries a brand name which should be always maintained and not by harrasing its customers in this way which highly jeoperdise the reputation of the company.

I think this issue should be resolved at the earliest to avoid further complaint and inconvenience to customers like us.

Thanks and regards,
D. Barua.

respected sir my name is dr sandeep kothari my consumer number is 149568 of indane gas, agency which deliver gas is sanganer gas agency address - mgmc&h, sitapura, sanganer, jaipur pin 302022, mobile no is [protected] i have booked a gas cylendar on 18 december 2013 till date it is not delivered and registered a complain in indane gas complain toll free no two times with complain number -1187279, 2 nd complain number[protected] on 10 jan also but still no action was taken

Indane Gas — DELAY GAS SUPPLY

SIR MY SELF MD RAFIK MOLLA.MY CONSUMER NO 12504.I BOOKED A GAS ON 22/3/15 BUT STILL NOW I DON'T RECEIVE A GAS.THIS PROBLEM IS NOT ONLY THIS TIME. WE R FACING THE PROBLEM FROM LAST 2YEARS.PLEASE SIR GIVE A LOOK.