[Resolved]  Indane, Gas & Novelties, Serampore, G.t. Road, Mahesh, Dist. Hooghly, West Bengal. — UNNECESSARY & INORDINATE DELAY IN SUPPLY COOKING GAS AND ALSO FACING WAITING PERIOD OF 15 DAYS AFTER DATE OF SUPPLYING PREVIOUS GAS

I am Consumer of LPG Cooking Gas attached with the Indane dealer, GAS & NOVELTIES, Serampore, G.T. Road, Mahesh, Dist. Hooghly, West Bengal.
I as well as other consumers of our locality have been facing an
awkward problem for a long time created by the Indane Dealer,
Gas & Novelties, Serampore, Hooghly, that is we have to wait 15 days more for booking new LPG cooking gas after the date of supplying previous gas, resulting of which as waiting further for 15 days to book new gas after exhausing previous gas and for further waiting for another extra time, i.e. 15-25 days more due to late supplying of gas from the dealer, it is becoming impossible for us as well as for each and every family of our locality to maintain cooking by Indane Gas owing to total delay of 30 days or more and as a result of that, although I have booked my gas on 20/02/2010 near GAS & NOVELTIES, Mahesh, Serampore, Dist. Hooghly, West Bengal, but due to losing 15 days for booking gas and also due to occurring inordinate delay in supply cooking gas by the same Gas
Supplier, GAS & NOVELTIES, and even having second Cylinder of mine, I apprehend my existing gas will be finishing soon.
So far as I know, such type of 15 days waiting period for booking a new gas after the date of supplying of previous gas is not prevalent to the Consumers in Calcutta and so pray to you to kindly take immediate and necessary step from your end to stop such type of absurd system of gas booking created by GAS & NOVELTIES, Mahesh, Serampore, Dist. Hooghly, West Bengal.
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Aug 14, 2020
Complaint marked as Resolved 
 
11 Comments

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Indane Gas — Inordinate delay every month

Our gas connection number is 43477
Name :- Bhavani Prasad

Agency :- Cauvery Gas
Address:- KR Puram, Bangalore

Every month the booking is not taken on time. Finally after the booking is taken, it takes more than 10 - 15 days for delivery, Next month, the delivery date is taken into account by the agency (not the booking date) for next month's fresh booking. The cylinder lasts on an average for 22 days and every month, we are forced to buy the cylinder from open market for 3 times the price, which I am sure agencies like these would sell it to outsiders rather than giving it on time to the genuine customers.

This has been happening for quite some time now. When questioned, the tele attenders of the agency speak rudely.

Request the concerned to take a severe action against such agencies and help the grieved consumers
Dear Sir
Reference: My consumer no.6284

We have booked the cylinder on 15th Jan 09 and till date we have not received the same.
When we have reminded the same to our Lord Balaji Gas Agency, Egmore chennai-8. they just
say that it will be delivered today but till date we have not received the same. They also do not
pick up the phones to avoid answering. My booking token no.3245.
Please arrange to send the cylinder at very earliest and do the needful.
I am totally agree with the comment made by Mr.Tapas Das, I IOC should look in to the matter seriously.
THEY ALSO DON'T PICK THE PHONE AFTER RING.

AASTHA INDANE — delivered by not timing

delivered is not timeing, i say call for booking bottale , aastha indane booking my cust no. and answer that 10 day to delivered by your bottle . i say ok ,and 20 day but not delivered by my bottle . i call today .aastha indane is come mand meet my manegar . why why ? is not one coustmer , my street more then coustmer . i wait for your ans
delivered is not timeing, i say call for booking bottale, aastha indane booking my cust no. and answer that 10 day to delivered by your bottle . i say ok, and 20 day but not delivered by my bottle . i call today .aastha indane is come mand meet my manegar . why why ? is not one coustmer, my street more then coustmer . i wait for your ans
My Consumer No 9815. I have booked my gas on 17.05.11 in Tarakeswar dealer they donot given any booking no.after that still now they donot sent any cylender to my house. when I get my cylender?
My Consumer No 1145269 and I am attached with the Indane dealer, GAS & NOVELTIES, Serampore, G.T. Road, Mahesh, Dist. Hooghly, West Bengal .I have booked a complain against Gas Leakage after closing of Cylender, few days later they send a service man to do the servicing, but after the servicing the Leakage of Gas is still very much there and today the delivery man is saying the cylender is empty due to the Leakage. I am facing this problem for the past two and half months . For a family of two one Cylender is required in every month but if this is the situation what will I do? I am an elderly lady . I can not go here and there for help but making several complain against the problem I am forced to face the situation again and again. Please take immediate and necessary step to end this problem.
please give the list of consumer on line basis because there is big crowd and actually there is no such place to see the list of all customers mainly aged persons.
My brother, a bearer of the consumer no 31866.I would like to lodge a complaint against the local Indane Distributors Gas & Novelties.The story of inordinate delay in delivery of gas cylinder has going on since the last 3 months or so. Last time, we made our booking on October 7, 2012 with a booking reference no. 608912 and we are yet to receive our cylinder although we have been informed that the cash memo 11016 has been generated on 10/11/2012 via an sms. We have also informed the matter to Gas & Novelties on 9/12/12 & 23/12/12. This is very unfortunate that we have been given this pain in spite of
My customer id 001160 in Aastha indane Bus stand chichli, Gadarwara, dist. Narsingpur (MP) . i was transfer my gas canection in serampore west Bengal in my native place . so i want to know the process about transferring the same at my netive place .
my address's RAJESH KUMAR SHARMA CO. RADHE SHYAM SHARMA B7/401, 3RD FLOOR SUBHASH NAGAR HOUSING COLONY RISHARA HOOGLY WEST BENGAL .

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