Indane Gas — DELAY in Delivery of CYLINDER

Senthil Kumar

from Kadayanallur, Tamil Nadu

Nov 23, 2011

Address: Vellore, Tamil Nadu

I have booked for refill of cylinder on 1st Nov 2011. As per the Gas agency, it should be delivered within 15 days, but its been 23 days still they are saying there is no load. We came to know that they are selling the cylinders in black market.

I dont bother they sell it to others, but need the cylinder on urgent basis as I am facing problem in boiling the milk for my 18 months child in midnight. This is not for the first time, every time when we book the cylinders they are doing so and sometimes the seal will be in broken state when the cylinder is delivered.

Even my mother-in-law booked the cylinder on the same day and they are also facing the same issue.

I tried escalating this issue with all the available no's, but no one is picking the call. Even tried the Area Manager (Lakshmi Narayan), Chennai from 11.55am till now on this number[protected], but no response.

Please treat this issue as urgent and do the needful. Thanks in advance.

Details :

Gas No : 1476, 15761

Sri Hari Indane Gas agency,
Pallikonda,
Vellore.

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Comments

G VARAPRASAD

from Bengaluru, Karnataka

Sep 1, 2008

The cylinder was delivered on 26/07/2008, as per agency (SLV INDANE GAS AGENCY RAICHUR-584101, KARNATAKA) we have booked after 20 days i.e., on 14/08/2008. They told we will deliver it only after 15 days. Till now they have not done their job. Yesterday (01/09/2008) after contacting them over phone they told that it will take another week to deliver saying that dont you have any work at home, why are you simply enquiring us, unnecessary disturbing our work. Ladies cannot go to them and quarrel. Since 2 days they are having hotel food, despite of having two cylinders, both are finished.
Me being 100 KM away from my native. For last four months I have been contacting Mr. Satish Kumar, Area Manager, Gulbarga, he used to help us in this matter for delay in delivery. For how long I should contact Mr. Satish Kumar for delivery?
The employees in agencies and delivery boys are just harrasing to the customers.
Is there is any remedy for this?

JHOSHI

from Bengaluru, Karnataka

Oct 21, 2008

i have booked my gas through 1260 toll free number bearing the booking number 36697 on 10th of october, 2008 of LV Reddy gas agency located in bowenpally till now the gas is not received

kindly do something to serve these people better.

N.Jayakumar

from Ernakulam, Kerala

Apr 7, 2009

Dear Sir/Madam,

I am a customer of Indian gas from 2004. I got connection from Ernakulam. We are satisfied with the distributor in Ernakulam district. but now transfered to Trivandrum 2 years before. My consumer number is 7507 under Sastri Gas Agency, Kudappanakunnu, Peroorkada.P.O and Phone number is[protected]/2733057.

They are not giving proper delivery. I have complaint the same issue in previous month. I have 2 cylinder they told that according to act they can supply the cylinder only after one month from the booking. I have booked the cylinder on 5th of March 2009 but didn't the cylinder yet. So please help us. We called them several times. They told they will sent it on Monday/tomorrow etc. but they didn't delivered yet.
please take action against it.

Thanks & Regards
Jayakumar.N

Md. Jilani Ansari

from Delhi, Delhi

Jul 4, 2009

i have booked my gas through[protected] number bearing the consumer number is 26824 on 1st of July, 2009 of VEENA GAS AGENCY located in 2/13-A, Sarai Jullena, Okhla Road, New Delhi-110025. but gas is not received on till date and i did call to every day for remind gas delivered or not and he saying now i am sending at this time.

So, kindly take the strict action to VEENA GAS AGENCY.

Thanking you
With regards
Md.Jilani Ansari
[protected]

Complainant5899734

from New Delhi, Delhi

Feb 1, 2010

I am consumer of Indane gas (consumer no. 307012) booked one cylinder on 10 Jan 2010, and till now didn't received new cylinder. yesterday when I asked agrawal gas agency (dealer of indane cylinder in kadma jamshedpur region) they told me I will received the same today (01 Feb 2010) positively and when I informed that today is monday then he told me that delivery will be made on monday also, but till now I haven't received and when I contacted distributors they told me today that they do not distribute cylinders on monday.

Now suggest me what I have to do now, should I agree with agrawal agency or distributors. Most of the times he used to deliver the filled cylinders in 18-20 days of duration, please do something for me as well other consumer.

Thanks & Regards

Himanshu Tiwari

sudhcha

from Machilipatnam, Andhra Pradesh

Feb 14, 2011

booked on 17/01/2011. till date not received. i'm 80 years residing in a flat with my ailing wife. already lodged a complain on yesterday.

Senthil Kumar

from Kadayanallur, Tamil Nadu

Nov 23, 2011

With reference to the ticket, call me on[protected]

Senthil Kumar

from Kadayanallur, Tamil Nadu

Nov 24, 2011

Can I have an update for the above query and if possible Escalate this complaint.

Do call me on the below numbers if required...

[protected] /[protected]