Indane Gas — Pathetic Service

balasworld

from Bengaluru, Karnataka

Apr 8, 2013

Address: Tamil Nadu

Hi, I am an Indane Consumer for past 20+ years. Currently living in Chennai and assigned to Om Sakthee Gas Agency distributor in saidapet. I have booked a refill on 12th March 2013 through IVR System on Indane. Still the new refill is not been cleared and when contacted the agency they are not replying properly also, they are disconnecting the call abruptly. This is happening continuously. And i heard from my friends that Indane distributors in their respective areas behave gently to consumers and provide them the refill as soon as they book. I don't know why is this particular agency is behaving like this. We can agree on the delay in providing the refill, if it is a genuine reason, but, they can behave to consumers properly and explain us. This is not the first time happening to me, every time we book a refill, this is the case. I am logging a formal complaint on the said distributor thorough this forum. Please help me to find a solution out of this. Thanks

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Comments

Ruchi Mahey

from Gurgaon, Haryana

Oct 13, 2008

Dwarka Indane — pathetic services

I just wish that the permit of this company is cancelled.The phone are always unanswered. If at all some body picks the call then you have to make bookings & remind them endlessly.
The cylinder will be sent only after threatening them for a complaint.

Saumitra Goel

Nov 9, 2009

Indane Gas — pathetic service from the gas dealer

I have connection from Yadu Gas Agency, Sahibabad. The dealer says that I cannot book the cylinder before 21 days of delivery of the previous cylinder and after booking they take more than a week to deliver the cylinder. The quantity of gas also seems to be less. As the cylinder only works for ~20 days.

The delivery boys also seem to be more interested in black marketing the cylinders than delivering the genuinly booked cylinder.

I am trying to look for some other company for my peace of mind now.

vi63sa66

from Delhi, Delhi

Feb 10, 2011

Indane Gas — Pathetic Service

My Consumer no 184526 (Commander Vijay Kumar) .Regret to inform that it took a day to book my cyllinder with Jai Jawan Gas agency, Dwarka Sec 7. Phone no 64115667 is always engaged or delibrately cut off. At the end of the day ,Preliminary booking no 548 dt 07 Feb 11 was given to me on booking of Gas. Now There is no mean to confirm actually gas has been booked or not. I m tired of making calls but to no avail.Such agencies should be banned to operate, who does not care about their customers.