[Resolved]  Indane Gas — Non booking of cylinder and misbehave of agency owner

Address: Ghaziabad, Uttar Pradesh

I am a consumer of Indane Gas under Captain Gas Service Pvt. Ltd., Pratap Vihar, Sector-11, Ghaziabad. Previously upto 03.12.2010 my connection No.4416 was with Khwaja Gas Service, Saveri Gaon, Ghaziabad. Suddenly, without informing me my gas connection was transferred to Captain Gas Service on 04.12.2010. On inquiry on 13.12.2010, the Manager, Khwaja Gas Service told that your connection has been transferred to Captain Gas Service despite of booking gas on 30.11.2010.

I had received last delivery of gas on 16.10.2010, since then, I am making efforts but not result. The owner of Captain Gast said that you will get a letter within 3 days after fulfilling all the formilities (the formilities were completed on 07.01.2011) but nothing has been heard from the agency. Further, it was inquired on 12.01.2011, 14.01.2011 & 17.01.2011, same reply, staff is not available, we will make entry, then you will get the letter at your residence. More than three months have been passed but neither the agency has completed formility whatsoever nor booked the cylendar. How can a common man handle the situation with one cylendar for three months, can be imagine.

It is requested that my complaint may be registered and necessary direction be issued to the GAS AGENCY OWNER to complete the formilities and release the gas cylendar.

Regards,

Dr. VED PRAKASH,
SF-5, M-77, SECTOR-12,
PRATAP VIHAR, GHAZIABAD