[Resolved]  Indane Gas — Name transfer problem

Address: Pune, Maharashtra

Hello,

Recently we shifted from Gujarat to Pune, I have an Indane Gar connection and opted to transfer the gas connection from Gujarat to Pune.
The Gas connection is on my Grandmother's name. She is 86 years old. When i went to Samayak (Vishrantwadi Branch) to ask if i want to transfer the connection to my name. First of all they asked me to get my Grandmother to their agency to get the transfer procedure completed. It was very hard for me to get my Grandmother to the agency. Then i asked them if i want to transfer it on my name. They refused that its not possible. You cannot transfer the gas connection to anyone else's name.
I was very shocked and asked how is it possible. On this they replied The Gas connection name transfer only occurs after the death of a person on whom the connection is.
Can anyone please temme if this is true.
I might get transfered to some other city in sometime & i dnt want my Grandmother to always come to the agency for the connections purpose.
Please lemme know the procedure of transfer of name transfer of Gas connection.