Indane Gas Supply — no delivery

Rakesh Mishra

from Uttarpara, West Bengal

Apr 16, 2011

Address: Hooghly, West Bengal

Ref: Consumer No. 834 of M/s Pioneer Cons. Co-Operative Society Ltd.
Consumer name: Mina Debi mishra

This is for the kind information to The Concerned Person we have booked our gas cylinder on 15.03.2011 and now today (17.04.2011) we are yet to get delivery inspite of our several visit tio their office they are unable to give justified reason. One of the biggest reason citing by them is that they have in adequate labour to make smooth supply, however it not understandable what the hell smooth supply mean???? In the last month also they didnt supplied to our resi infact they just raised their hand and we had to brought the cylinder at our on cost. Their delivery man are still black selling cylinder inspite of our several complaints. Other service provider are however giving delivery after 15-17 days.

Herewith just seek kind attention of higher authorities to get rid of such dealer.
Contact no of dealer: 26649494.

Regards.
Mina Debi Mishra
[protected]

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Comments

Complainant3825678

from New Delhi, Delhi

Sep 26, 2009

Hi,
We have Indane Gas connection (customer id - 81218 - in the name of my wife Dipanwita) in Bangalore jurisdiction. We have recenlty shifted our residence from 29th Main, BTM Layout, 2nd Stage TO Yelanahalli, BTM 6th Stage. Our Gas distributors (J N Enterprises, BTM Layout, 1st stage) do not deliver the Gas cylinder in this area. They want us to collect it from Begur temple (3 kms from my current residence at Yelanahalli). As per them, their supply area ends at Begur (1.5 km from my current residence) and all those residing outside of this area should make their individual arrangements to collect the gas cylinder from Begur temple.

There are many Indane gas customers living at my current residence in Yelanahalli (atleast 12 of my 50 plus apartments). I have also complained to the customer care on phone and also gave a written request to extend the delivery of gas cylinder to Yelanahalli. The response was very poor. The customer care executive on phone wanted me to shift to a different gas company (HP, Bharath, etc) and was not sensitive to our inconvenience. Also, the written request that I submitted to the Chief Manager (Indian Oil Corporation, Unity Bhavan, Kamaraj road, Bangalore), there is no response from their end. This is causing lot of inconvenience to us whenever we have to get the gas cylinder from Begur temple.

Can this be discussed with the Manager at IOC and get this sorted out ? Any help in this regard will be highly appreciable.

Thanks very much,

Regards,
Prasad
Ph:[protected]

Indane gas Customer id: 81218
Subscriber name : Dipanwita Kali
Gas agency - J N Enterprises

Armando Dsouza

from Bengaluru, Karnataka

Oct 4, 2009

JN entriprises, BTM, bangalore(Indian Gas Agency) — 2nd Cyclinder is not delivered

I have booked the gas in the January 2008, and got the First Cyclinder in the Month of November 2008, and booked the second cyclinder in Feburary 2009 and still not received the second Cyclinder. I need to the second cyclinder very badly because when the cyclinder gets over, I need to wait for one week, or else I need to book the cyclinder in advance and there is a waste of gas as the old one is taken away. Is there any complaints number or the number where action can be taken against this?