[Resolved] Indane Gas — Delay in getting New Connection

sprasadbabu

from Mumbai, Maharashtra

May 5, 2010

Address: Tamil Nadu

Sir,

My name is S.Prasad Babu (cell:[protected]) and I am trying to get a new Gas connection for last 5 months and got fed with the process they are having. Initially when enquired for new connection they informed that if I buy a Gas stove they will provide the connection within 10 workin days, Since I already have a Gas Stove I didn't opted that option. else they will send a Mechanic for inspection.

After several follow ups they sent a Mechanic after 40 days and I have submitted the receipts given by the Mechanic to the Distributor PRASANNA GAS AGENCIES situated at Korattur (contact number[protected], 26253252,[protected] and they registered for new connection and informed that they will send a registered post and I need bringback the registered post. But they didn't send any letter again I have followed up for several times then they sent a letter after 20 days.

This time the POST Man without delivering the letter he simply wrote Insufficient Address and returned back.

When I contacted the agencies they told they yet receive the letter from the post office and you can come after a week and you can pay the security deposit. Today when I went there they informed that we will send the letter again in registered post you pay us Rs.25 towards register post charges. I have paid and come back. This is where I am standing in getting a new GAS Connection.

I would like to know are these AGENCIES where created to help us the Public or to make us to struggle like the one which I am facing.

I kindly request the authority of INDIAN OIL Corporation look into this issue and help me in getting a new GAS Connection.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Kalaichelvan.S

from Delhi, Delhi

Feb 5, 2009

Sir,
I applied for new Indane gas connection in West Mambalam on 15th Nov. 2008. At the time of application, they told that within one month you will be getting the connection, but till now(5th Feb. 2009), i didn't get my new connection. Whenever i ask for the reason, they are telling that there is no stock of regulator. Thats what it is delayed. I am not sure whether this is the fact. So, can any one please help me.

Kiran

from Pune, Maharashtra

Feb 18, 2009

Sir,
I have applied for new Indane gas connection in Erragadda Hyderbad on 25th Dec. 2008. At the time of application, they told that within one month you will be getting the connection, but till now i.e 19th Feb. 2009, i didn't get my new connection. Whenever i ask for the reason, they are telling that there is no stock of regulator. Please help me with this.

Thanks & Regards,
Kiran Reddy
[protected]

M.P. Prathapan

from Angamali, Kerala

Sep 9, 2009

indanegas — delay in gas getting

Sir, I am the consumer of indanegas. our booking date is 5.8.2009 but after 35 days we cannot get gas. then we reqused again , our gas agency inform that again one week they giving our gas. We want immediate gas for our purposes. our consumer no 3624 .Sir , So please take suitable action for this complaints.

Nitesh.b2

from Noida, Uttar Pradesh

Nov 26, 2009

To Whom It May Concern:

I would like to register my complaint against Mithila Gas Agency, Sector 19, NOIDA who is the nominated agency of Indan Gas.

I have applied for new connection in the month of March 2009 and completed all the required formalities and still struggling to get connection.

I have visited at least 50 times to the agency but every time I have been asked to wait because some one from agency will visit my home than they will issue a new connection or pay some extra money.

Since I don’t have any gas connection I have to buy gas from black market and have to pay extra money every month.

I don’t understand where and how should I make a complaint to get new connection faster without paying any extra money (donation).

Best regards,
Nitesh Kumar
Z-405A
Sector 12
NOIDA – 201 301