Indane Gas — Gas cylinder not delivered even after 2 months

Address: Hyderabad, Andhra Pradesh

Hi,

We have a gas connection on my father in law's name and reg no is 23168, Anupama gas agency, tirumala giri,secunderabad. We booked gas cylinder on jan 20th(Do not exact date but on jan). Then one lady received the call and told 1 week to get a delivery. Then we waited for 10 days and called in 1st week of feb. Then another guy picked the phone and he said that we booked on jan 14th and delivered the cylinder and said cannot book another cylinder with in 1 month. we didnt book the cylinder before and we booking prior the 20th one on 2 months before(i.e oct/nov).

How can somebody booking with our name we didnt understand? after that we didnt receive any cylinder and no one will pickup the phone even just before we got a engage tone.

Till now(6th March) we didnt get delivery of the cylinder. To get them on call we need to call continuosly for 1 hr (that is also not a problem and we understand the busy schedule of them). but no one will respond properly and lady who receives the call is very rude and she answers as if she is giving her cylinder for free to us.

Please kindly check this issue and make the people to deliver our cylinder as soon as possible.