[Resolved]  Indane Gas — poor service

Mine Booking Number is 42019. I have booked in Adyar Triloks Gas Agency, really i felt bad about the concern Agency Staff`s Attitude.She is Ms.Sheeba. Take it as a complaint, i m over the phone speaking she didnt answer properly and kept the phone down. Really Sorry to Say this... Really Poor Service From Your Side.

My distributor for home Indane gas refill agent is "Sri Srinivasa Gas Service", H.No. 8-6-747, Plot No. 233, Nagaruna Colony, Hastinapuram, N.Sagar Road, Hyderbad 500070. It is since past over 4 years we are not able to book home gas refill over telephone. Every time we had to spend minimum 2 hours to get the telephone line connection as it is always engaged. If Indane gas distributors have allowtted too many connections to the same agent, then is it not the responsibility of them to start new distributors? This Indane gas booking office is over 8 KM from my residence and it is not always possible to go to the distributors office to book for the refill personally, especially when men are on official tours and only woman with children is it not possible to travel 8 KM distance only for booking a gas refill. People near our house always complain that the agent simply keeps the telephone receiver off the telephone creddle to avoid continuous telephone calls. I am very unhappy about the extremely poor indage gas distribution booking system. Hope the Indane gas authorities open their eyes / ears at least now, or shift the service to a new booking office close to Meerpet locality for better service or open several additional telephones to the agent so that it is possible to access him in a couple of minutes time.

G V N Rao

I am a LPG Indane customer with North End Gas Centre, Barasat, Kolkata and my consumer Number is 11867( name - NITIN CHOUDHURY). I have booked for refile on 27/08/09 and 12/10/09. When I meet the gas supplier two days before to get refilled cylinder they said your booking is canceled make another booking. Without knocking to my door booking is canceled why? because they sold it with higher price to another customer.

Please take necessary action to stop this illegal activity
Barasat.
Nabapally,
Amaraboty colony

Didn't receive the booked Gas even after 12 days. No one responses at the agency. Can you guide?

A LPG Gas Cylinder refill was booked around 10 days back (around 15th November, 09) at the Helpline No.1260 and also through internet. M/s. Kwic Gas Co. is our distributor. It is deeply regretted that no refill cylinder has been provided till date. Again on 26.11.09 a request for booking a refill cylinder has been book. Hope the cylinder will be delivered now.

dear sir
i am living in jaipur . our indane gas agency name is vikram krishna indane gas transport nagar jaipur.my gas no.is 4214.there are very poor gas supplied.now that time i booked my gas before 20 days there are no action and not received phone .
every time i am going in indane office then gas supplied.so plz sir consider my complaint Look in to the metter immegetily.

Respected sir,


Sir i booked my cylinder at MA KIRUPA gas agency mogappair, chennai on 26.11.09 and they said the cylinder will be isued by 1 week but after 10 days i requested them again and they said on 7th.I couldn<t reach them by phone because it always in computer voice that they busy.the staffs working there not responding properly,they disconect the line before we complaining.so i request to take necessary action. cons no;8995.

Thanking you.

Our Consumer no. is 12884. Booked Gas with Sri Ragavendra Gas Agencies, Avadi on 25.11.2009. Despite repeated requests over phone, gas not supplied till date, that is upto, 14.12.2009. Today, when we asked for the status, they told that they cannot supply as of now and it will take more than a week. Last month also, after a great struggle, they deliver the cylinder to us on 11.11.2009. Every month, it is very difficult to get the gas supply.

Vikram Krishna Indian — Delivery not good & CYLINDER NOT SUPPLIED

CYLINDER NOT SUPPLIED

DEAR SIR,
Last month, I had booked a cyllinder on this distributor & that code are : 123796, & address of this distridutor is :-
PRIHA PLAZA, HOUSE NO. A-7, F.F-25,PRATAHM TAL TRANSPORT NAGAR,JAIPUR,
And PH:[protected].
My consumer number is 015054. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please...

From:-
Rajendra Kumar Sharma
([protected])

My Parents stay at Shrachi village they are facing the same problem and its never ending story of North end Gas Barasat. I will request Indane Gas Officials to intervene and solve the issues.

Sir i had booked my gas on 10.01.2010 but even today i did not get my cylinder. Vindhya gas agency is providing cylinders after a month of booking n again i[censored] want book ur connection again it will take atleast 21 days. It means one have to use their cylinder upto 3 months. How is it possible? However, if somebody is in emergency, will get cylinder very easily in rs.600-800 anywhere.

Satyavratji,

You need to follow a very simple step.

1]. Go and consult district Supply Officer Of your area. Ask them to take action against the gas agency.

2]. If In Case District Supply Officer Refuses to take action against gas agency, Warn him to complain against him at Central Vigilanc Commission - Delhi. and if required register a compalain also

CENTRAL VIGILANCE COMMISSION Satarkata Bhavan, A-Block
GPO Complex, INA
New Delhi - 110 023
TEL :[protected]
FAX : 24651010

Definatly your problem will get solved.

Weakup india Awarness

Hi,
You can use any one of the methods described here, these work well.

http://welkinizer.com/2010/02/07/how-can-i-complaint-for-delay-in-cylinder-suppl...⇄

Hi!!

This is a severe complaint about Indane Agnidhwaj Gas Agency based in Hyderabad. First of all their phone will always be engaged. Try calling them since morning till evening . After 6 o clock phone will ring but there will be nobody to answer your call. After 4- 5 days you will reach those people to book your cylinder. Then comes the delivery which will not happen before 15 days after booking. They will make fake excuses as you were not at home. There was a lock at the door.

The worst service. It is really tough for working people to book gas cylinder through this agency. I would suggest Indane people to close their this Agency which is spoiling the reputation and good name of Indane.

I am Consumer of M/s Shama indane Gas Service Nanded (My Consumer No.1637).I booked for Cylinder on 13th jan 2010 today is 11th feb 2010, I am yet to receive the Cylinder. We are having only one cylinder and all are working persons. Such delay causes irritation to us and we are using kerosene stove. Whenever we phoned them they are telling some reason that they have allready deliver the cylender to the delevery man but till the day i have not received.every time this is the problem.
Please help us in this regard.

Thanks,

I am the consumer of Indane Gas. Our Gas suppling agency is M/s Shama Indane Gas Nanded. My consumer No. is 1637.I had booked a cylender on date 13/01/2010. My wating No is 3017. The agency told me the cylender will issued within four days at the time of booking,but till the day i have not received gas cylender .

dear sir,
this complaint is for ur moga ( punjab) office namely Moga Gas Service at Moga city. my consumer no. is
31359 and i have booked my gas cylinder on 16/2/2010 and till date i have not received my gas cylinder and no satisfied answer i got from ur agency.will u plz check up this matter. Is there any procedure that u dont deliver the gas after 3.00 pm.
waiting for a favourable reply.

manoj

This is regarding the abnormal deplay in supply of Gas Cylinder by thr local dealer : KASNA INDANE GAS SERVICE, Alpha II, Greater Noida.

It has become a regular practice that the dealer doesn't supply the cylinder without reminder over phone, even within a weeks time.

But this time all the limits have crossed. It's already more than 10 days since I have booked the cylinder & at least 4 reminders over phone but everytime I was told that Today the cylinder will be delivered & they cut the phone. This is really furstrating.

I request for urgent intervention of concenred athorities to take care of the interest of consumer rights to get service.

Respected Sir / Madam,

We are user of Indane Gas. Last one month we are still requesting for the supply of gas, and according the local office of the subjet party not proper replying for the same.

Either we are calling again and again they are refusing.

So, kindly let us know where should we go to resolve the same.

With regards,

Vineet Sivach

sir, M/S. SUKHMANI GAS SERVICE IN KOT KAPURA HAS A VEERY POOR SERVICE. ALMOST ALL THE REFILLS ARE UNDER -WEIGHT.SEALS ARE BROKEN AND NOT DELIVERED GAS ON TIME .PLEASE NOTE IT AND TAKE ACTION.