[Resolved]  Indane LPG — abnormal delay in gas delivery

lpg indane — abnormal delay in gas delivery

TO
THE CHAIRMAN
INDANE GAS

SIR,
I AM A LPG INDANE CUSTOMER WITH RANVIR ENTERPRISES GAS AGENCY, NEW DELHI AND MY CONSUMER NUMBER IS RE-3695. I HAVE BOOKED FOR A REFILE ON 21.01.2008 AT RANVIR ENTERPRISES OFFICE, ARAVALLI SHOPPING COMPLEX DDA MARKET ALAKNANDA NEW DELHI -19. EVEN THOUGH IT IS NEARING TEN DAYS, I DID NOT GET MY REFILE FROM INDANE (INDIAN OIL CORPORATION) DEALER RAVIR ENTERPRISES.THE MAN BOOKING GAS IN THAT OFFICE MISBEHAVED ME WHEN I TOLD HIM THAT I DIDN’T GET MY REFILL AND SAID THAT U WILL NOT GET THE REFILL SO EASILY .HE SAID THAT U CAN GET THE CYLINDER ONLY WHEN YOU PURCHASE IT IN BLACK OR GIVE SOME MONEY TO HIM. SIR IS THIS THE WAY YOU TREAT YOUR CUSTOMERS. SIR PLEASE LOOK INTO THIS MATTER AND PLEASE ENSURE THAT I GET MY REFILL AS I AM FACING A LOT OF PROBLEMS I & MY FAMILY HAVE TO EAT OUTSIDE BECAUSE OF NO GAS FOR THE PAST TEN DAYS.
YOURS SINCERELY,
DR. SYED MAHTAB ALI
A-5 HAMDARD FLATS
PUL PEHLAD PUR
NEW DELHI-44
CONTACT NO. [protected],[protected]

Copy to
1. Chairman, NHRC New Delhi
2. PETROLEUM Minister G.O.I New Delhi

lpg indane — non receipt of lpg even after 2 months

My consumption of LPG is only 1 bottle in 2 months. I am not not anxious about the non availability due to over use because I am a very economical and reasonable user. So I register only before two weeks I exhaust.
But my supplier POOJA GAS AGENCY .Eranakulam, says I must register immedietly after the reciept of the filled cylinder so they can supply after 20 days.
My question is should I have to collect the refills after every 20 days nd no matter I use or sell ?
Is there no preference for the energy savers like me.
Being a police officer I feel it as an agreement between the thief nd police ( dealer nd company)on a non theft period for citizens (consumers).Any one who do not book immediately after the reciept of a filled cylinder or do not use a bottle within 20 days can be robbed off company will not be responsible

WHAT A MARVELLOUS REGULATION

Indane Gas — abnormal delay every month

EVERY MONTH INDANE DEALER SUPPLY AFTER 35 DAYS TO 40 DAYS .

THIS TIME ALSO NOT SUPPLIED TILL DATE.

I AM RESIDENT OF C G RAIGARH.

CONSUMER NO 133710

Indane Gas — Abnormal Delay & Worst Service in Delivery

Dear Sir,

I have a LPG connection bearing no. 13871 with Priyanka Gas Agency, Naubasta, Kanpur in the name of Ramesh Chandra Tripathi R/o 16-A, Hanumant Vihar, Naubasta, Kanpur. I have received last cylender on 22.02.2010 and after 21 days i.e. dt. 15.03.2010, when I went to the dealer for booking then he told me that come again 22.03.2010 for booking and the cylender will be delivered at your home on dt. 23.03.2010 but after 10 days yesterday I went to agency then he said to me that we have no any vendor for delivery so, go to my godown and pick up the cylender from there. The godown is situated about 12 Km. from agency, I am a senior citizen and unable to go to godown due to old age and no any conveyance for his godown.
The dealer have a phone connection no is[protected] but nobody pickup the phone and not listen to the public request and his staff is very misbehave to the consumers. I said to his staff for complain, so his reply to me "Jao Jahan Mann Ho Complain Karo".

So, I request to you please solve my problem & oblige to me as early as possible.

Thanking

Your Consumer

Ramash Chandra Tripathi