Comments
Indane Gas — MALPRACTICE OF DOMESTIC LPG DISTRIBUTION
Sir, 23.11.2009.I am V.Gunasekaran, (Cameraman-Doordarshan, Chennai) residing at New no.18,and old no.13, First floor, Bharathi Avenue, First Street, Kottur, Chennai-600 085.
I am having demostic Indane Gas connection with TUCS GAS, 26, First MAIN ROAD, KAMARAJ NAGAR, TIRUVANMIYUR, CHENNAI, Ph. no.[protected]. My consumer no. is 49122. I have booked refill cylinder on 28.10.2009. Till now I have not received it. Many times I have telephoned to them but it is mere waste. Their standard reply is tomorrow we will send you a cylinder. As I am a familyman, I am facing lot of problem without cylinder.
I'll be thankful to you, If you do the needful to me.
Thanking you sir,
Yours faithfully
V.Gunasekaran,
Mobile no.[protected]
I have my connection with Shobha Gas Agency on Nungambakkam High Road and I have a very similar complaint. We were out of country for 5 months, so we had written a letter to them stating that we would be needing a re-fill only after we get back. After returning, we took the letter to the agency and they made a note of our return and made a booking for a re-fill, on the 1st of March. We were informed that it would be reaching us within a week. But there was no sign of it till the 15th so we made an enquiry. At that time the person asked us why we have not bought gas for 5 months! After going thru all the details once again, she booked it again on the 15th and told us that it would take a week. We had specifically informed that we will be out of town for a day on the 17th and had requested them to deliver either before or after that. Till today - 30th of march - there is no sign of it and everyday when we call, the reply is the same - "it will come today". It is frustrating that a genuine consumer like me, who is straightforward in approach, should get treated so shabbily. This particular gas agency is known for the unfriendly treatment of its customers. Will the IOC take necessary action against such agencies and see that genuine consumers are not affected anymore? At such times who can we approach in the IOCL? Please help.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
13284
Pending
0
Resolved
5157
![Indian Oil Corporation [IOC] Phone](/img/bn/phone.svg "Indian Oil Corporation [IOC] Phone"){kind=small}
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
![Indian Oil Corporation [IOC] Website](/img/bn/www.svg "Indian Oil Corporation [IOC] Website"){kind=small}
![Indian Oil Corporation [IOC] Address](/img/bn/location.svg "Indian Oil Corporation [IOC] Address"){kind=small}
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Indane Gas (domestic) — MALPRACTICE OF DOMESTIC LPG DISTRIBUTION
Sir, 21.11.2009.20.00 Hrs.
I am V.Gunasekaran, (Cameraman-Doordarshan, Chennai) residing at New no.18,and old no.13, First floor, Bharathi Avenue, First Street, Kottur, Chennai-600 085.
I am having demostic Indane Gas connection with TUCS GAS, 26, First MAIN ROAD, KAMARAJ NAGAR, TIRUVANMIYUR, CHENNAI, Ph. no.[protected]. My consumer no. is 49122. I have booked refill cylinder on 28.10.2009. Till now I have not received it. Many times I have telephoned to them but it is mere waste. Their standard reply is tomorrow we will send you a cylinder. As I am a familyman, I am facing lot of problem without cylinder.
I'll be thankful to you, If you do the needful to me.
Thanking you sir,
Yours faithfully
V.Gunasekaran,
Mobile no.[protected]
[protected][protected][protected][protected]
The INTERNET now has a personality. YOURS! See your Yahoo! Homepage.