Indane LPG Cooking Gas Booking — Inordinate delay in delivery of cylinders

Anil Ram

from Hyderabad, Telangana

Nov 1, 2010

Address: Chennai, Tamil Nadu

Dear sirs,
I have an LPG connection registered at Vijay gas agency, Pammal, Pallavaram, Chennai. My consumer number is- 58771. I had booked for a cylinder on 15 Oct 2010, & my booking number is 10279. Today after 18 days I am still told that it will be delivered shortly. The next excuse after this will be that my address is not valid. This takes another 3 days of shouting at the agency owner. Is it not possible for your corporation to reign in such dealers who do not care for your customers. It has been alleged that it is quite a lucarative business to sell domestic gas to hotels by certain gas agencies.
You may therefore find it satisfying to look into such dealers as there may be some validity and will definitely result in an improvement of image of the corporation if you desire to do so for customer satisfaction.
Thanking you
Col.Anil Ram

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Comments

MAJ T S SAPRA

Nov 11, 2008

GAS COOKING CYLINDER — INORDINATE DELAY IN DELIVERY

I AM RESIDENT OF WADALA AND DOSHI BROTHERS LOCATED AT WADALA ARE THE SERVICE PROVIDERS FOR MY COOKING GAS CONNECTION. FOR LAST THREE YEARS WE HAVE BEEN HARASSED BY AWFUL SERVICE BEING PROVIDED BY THIS AGENCY. EVERY MONTH THERE IS A HUGE DELAY IN SUPPLY OF GAS CYLINDER. WE REQUEST YOUR INTERVENTION TO EITHER US THE ALTERNATE AGENCY OR TAKE STRICT ACTION AGAIST THIS AGENCY.