[Resolved]  Indane LPG Cooking Gas — harrashment to consumers

Sir,
Respectfully I beg to state that I am a domestic consumer of Indane Gas Company bearing Consumer Number BI-00242 having DBC facility of Sambalpur Town in Odisha State and my distributer is S.W.C.C store.Previously my distibutor was Munda Gas Service SRIT market Sambalpur which has transferred our connection to SWCC store Burla.This has been done without any prior notice or not taking our consent by your L.P.G distributors.Burla town is nearly 15KMs away from Sambalpur town.

We are much harrased for booking and taking delivery of the gas cylinder.Neither they are supplying gas regularly in time inspite of our more than one month old booking.We couldn't understand what is the value of D.B.C.They are not taking D.B.C booking even if subsiquently my double cylinder was also consumed and empty.At present my both cylinders are empty, now without LPG cooking gas how can we cook and manage other domestic work.We have already intimated this problem to your Sales Officer Mr.Ratha and State Grievance Cell at Bhubneswar several times over phone calls.We are extremely sorry that neither your sales officer Mr.Ratha nor your state Grievance Cell responded seriously and have not taken any action to solve our problem.Necessary action may be taken immediatey regarding this matter and awaiting for your early reply.
Thanking you. Your's faithfully
MyAddress: S.S.Sharma
S.S.Sharma State Secratary of Bharat Vikas Parishad(Odisha)
Kansaripara,Sambalpur-7680001