[Resolved]  Indane LPG Cooking Gas — Inordinate delay in supply

Address: Hooghly, West Bengal

I am an Indane LPG Gas consumer, having Consumer No.TG-10945. I get the delivery of gas cylinder from M/S. Gas & Novelties, 176/G, G.T.Road, Ballavpur, P.O.Serampore, Dist. Hooghly, West Bengal.
I am a senior citizen and as such I had registered by name with erstwhile Tarakeswar Gas Service to get the delivery facility, as admissible to the senior citizen as per norms and rules of the company as well as Govt. of India. But from the time of taking over the distributorship by M/S. Gas & Novelties of Tarakeswar town, I am not getting any facility of early supply of gas cylinder, meant for senior citizen, inspite of repeated verbal request. As for example, I have booked gas on[protected] under Delivery voucher no.28453 dt.29-01-11 but till now I have not received the delivery of gas cylinder. Previously on 21-12-10, I had booked the gas but got the delivery on 11-01-11. Similarly, I had booked the gas on 22-10-10 under voucher no.17579 but got the delivery on 13-11-10; Moreover, I had booked the gas on 11-08-10 under voucher no.2861 but got the delivery on 11-09-10 and there are so many past examples.
So, it is evident that M/S. Gas & Novelties are reluctant to extend me any facility of senior citizen, at their own accord and will .
So, I appeal that necessary steps may kindly be taken so that I may get the facility of senior citizen, with immediate effect regarding early supply/ delivery of the Indane LPG cooking gas.
From: Shri Asit Kumar Chakraborty,
Joykrishna Bazar, Battala,
Vidyasagar Sarani, Ward No.10,
P.O.Tarakeswar-712410,
Dist. Hooghly, West Bengal