This is a complaint against Capt. Rakesh Sharama Gas Service Indane Maholi Road Mathura. On the receipt slip there is emergency numbers and customer helpline contacts are privided but none of the number is working i.e.(2363705 emergency no. & 2854749 IOC customer service cell). So not only me there are thousands of people who are suffering from the same problems and when i asked the complaint number from the agency he refused and then gave a number for compliant of agra and when i called that number i.e Dupty Manager IOCL SANJAY PALACE AGRA at [protected] he does not responded at all and i searched on net for contact details for complaint then i found customer helpline nos.[protected] on www.iocl.com but this no. is not in working. I personally visited the agency and booked a cylinder on 5/12/2009 he said that the cylinder will be delivered within 8 days but till today the cylinder is not delivered i am fully mentally harassed and need to know the rules and regulation regarding delivery of LPG cylinder Indane and want serious steps should be taken against this agency so that the people may stop suffering from these malpractices of LPG Gas Agencies and hope you will surely take some steps to solve out the problem.With great hopes i wrote this complaint to you and have full faiths that you will do something or other to solve out the problem. Was this information helpful? | 
![Indian Oil Corporation [IOC] Phone](/img/bn/phone.svg "Indian Oil Corporation [IOC] Phone"){kind=small}
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Indane LPG — Regarding delivery
Dear siri am the customer of indane gas with ur distributor Aman Gas agency Basti jodhewal ludhiana in the name of neeraj jain and card no 6206.i have booked the gas delivery on[protected] on telephone with the agency as a home delivery but till today ie[protected] the delivery has not been done by the company and from[protected] daily we call them for delivery but there is no proper response for the same and every time response is the same as the delivery has gone from here to deliver but when i personally went the office on[protected] they treat me as i have done any illegal and the words they use i can define them ad all the female staff there as busy on moblies and the base phone no[protected] and they even properly dont hear me and when i demand the cell no of the senior they rudely replied and dont give me the same but as how i traced no of Mr Arun as the prop of the firm but tht was also switched off and the no is [protected] and after that i traced the no of the Executive of the company of Mr Munish and the no of the same is [protected] and he reply to sort out the case but the staff of the Aman gas is harrasing so pls tell me fruther wht to do for the same.
Waiting for proper and eagirly reply
Thanking you
Neeraj jain
[protected]