Indane LPG Gas (For Home Use) — Misguide by ambica gas agency isanpure

Address: Ahmedabad, Gujarat

My mother resident at ahmedabad. Few months she live with us at valsad due her illness, when we left ahmedabad we give a application to ambica gas agency & he says us that we note in our computer your request for same. on 10.03.2011 at 3.30 i call to ambica gas & inquiry about my mother gas connection of indane gas they repliad your connection is continue & please come at our office & say you are coming at home then we supply you cylider of gas. after that my mother goes his office on 15.03.2011 at 10.30 a.m. & she told him : please book my gas cylider, my customer no is 1765, but they no proper answer give her & says only that please go to main offiice which is locate at Indane Area Office 4th floor, Ashoka Chambers
Opp: Medi Surge Hospital Mithakhali Six Roads Ahmedabad -38006. then my mother says my age is 63 years & i am alone & i am already seek, & request him that as per my application & your guidence we fullfil all things then after why you say to go your main office at mithakhali road

I request you that no one can see on my mother age & no one help her. At my mother home cylider is empty how she done cooking without gas cylider ?