[Resolved]  Indane LPG Gas Household — IRREGULAR SUPPLY

- 25.12.2009

THE MINISTRY OF PETROLIUM AND NATURAL GAS,
NEW DELHI.

I AM KRISHNAMURTHI P.V. A SENIOR CITIZEN AND HEART PATIENT HAVING TWO DAUGHTERS WITH MY FAMILY STAYING AT NO.10,RENGANATHASWAMY IIND STREET,LAKSHMIPURAM,CHROMEPET,CHENNAI-600044,LAND LINE NO.[protected].

ABOUT FEW DAYS BACK I HAVE TELEPHONED TO YOUR DELIHI OFFICE TO INFORM THE PROBLMES OF LPG HOUSE HOLD SUPPLIES BY TAS GAS AGENCY,173,G.S.T.ROAD,CHROMEPET,CHENNAI-600044-TELE NOS.[protected],22388200,22412121. I HAVE REGISTERED WITH THIS AGENCY LAST 20 YEARS AND GETTING SUPPLY THE GAS CYLINDERS FROM THEM REGULARLY.MY CUSTOMER NUMBER WITH THE AGENCY IS :5271. WHEN I CONTACTED UR OFFICE HAS INFORMED ME TO CONTACT TELE.NOS.
[protected],23386407 AND THEN CONTACTED THIS NUMBERS THEY INFORMED ME TO CONTACT MR.MANDAL ON[protected],WHO INFORMED ME TO SEND A FAX TO MINISTRY IN THIS REGARD.

WHY I AM SENDING THIS LETTER TO U IS SINCE INDIANE GAS CUSTOMER
SERVICE,INDIANE LPG CHENNAI MARKETING OR SENIOR OFFICERS DIDI
NOT TURN UP HEAR MY COMPLAINT.EVEN I HAVE CONTACTED MR.D S L PRASAD OF INDIANE GAS SUPPLY DEPT.HEAD,WHO IN TURNED MY REQUEST AND ASKED SEVERAL QUESTIONS AND DID NOT REPLY TO MY QUIRIES AND I HOPE ALL THE INDIAN GAS CHENNAI REGION LPG CONSUMER SUPPLY DEPARTMENTS ARE INFAV OUR OF WITH THE
DISTRIBUTORS ONLY. I HAVE BOOKED MY LPG REFILL ON 9.12.2009 AND GOT IT ONLY 25.12.2009 FROM THE AGENCY.

SHALL I ASK THE MINISTER WHETHR IS THERE ANY REALY SHORT OF
LPG GAS INDIANE SUPPLY TO HOUSE HODERS? THE AGENCY IS GETTING
6 TO 7 LOAD COMMERIAL GASES PER DAY BUT ONLY ONE LOAD OF HOUSE HOLD INDIANE GAS,DUE TO THIS I HAVE GET A CYLINDER FOR RS.600/-FROM OUTSIDE[THE AGENCY SUPPLIED TO CUSTOMER FROM THEM I GOT IT]

IF THE ABOVE AGENCY CANNOT COP UP THE SUPPLY TO CUSTOMERS KINDLY CHANGE TO SOME OTHER PARTY WHO CAN REGULARLY SUPPLY TO THE CUSTOMERS .

I HAVE CONTACTED MR RAVIBALA/PAULRAJ ,CHENNAI CUSTOMER CARE ALSO [TELE NOS.044-[protected]] ABOUT ¾ TIMES EVEN THEY DID NOT ANSER PROPERLY.

…………….2…………….

HENCE I REQUEST U ON BEHALF OF ALL THE CUSTOMERS OF TAS AGENCY,173,G.S.T.ROAD,CHROMEPET,CHENNAI-600044.TELE NUMBERS GIVEN ABOVE TO EITHER CHANGE THE AGENCY TO SOME OTHER PARTIES OR ASK THEM TO SUPPLY REGULARLY I.E.AFTER BOOKING WITHIN 7 DAYS
SINC E THEY ARE NOT GIVING PROPERLY REPLY WHEN THEY WILL SUPPLY?

KINDLY TAKE APROPRIATE ACTION ON CHENNAI REGION INDIANE OFFICE AND ALSO THE TAS GAS AGENCY AND A FEW LINE OF REPLY WILL BE APPRECIATED.

THANKING YOU,

KRISHNAMURTHI P.V.
MOBILE:91-[protected]

CC:DGM,LPG,INDIAN OIL CORPRN,CHENNAI,
MR.A.JANAKIRAMAN A.SDCSM,DIVN.OFFICE,RETAIL SALES,CHENNAI.
MR.B.BALARARIV,CH.AREA MANAGER,LPG AREA OFFICE,CHENNAI