Indane LPG Gas — NO EMERGENCY SERVICE

bpjoshi71

from Dhaulpur, Rajasthan

Oct 4, 2010

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,I am the customer (16089) of Ranjan Gas Services,Noida B-168,Sector-26,Noida Ph[protected],2551954,2551944. Today I connected the new gas cylender it had leakage,my family members got frightened and immediately tried to complaint to M/S Ranjan Gas Service but nobody picked up the phone &made it busy. Then we informed at Emergency no [protected] he denied.Even after repeated calls he didn't respond. Whm should we inform ? Who will take this responsibility?
At 6:20PM. he pickedup the call and committed to come within 2 hours,nither he arrived nor he gave any call .
We are not in a position to live without fear.We are feeling insecure.
Pl do the needful.
B.P.JOSHI
Mb [protected]

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Comments

K.A.NARAYANAN.

from Chennai, Tamil Nadu

Dec 1, 2008

LPG — EMERGENCY SERVICE

My consumer No.25121/Cooking Gas Agency, Tiruvanmiyur-Chennai.

Gas cylinder in our house was leaky since 5A.M. to-day[[protected]]. There was no response from the emegency service of our area despite our repeated attempts.[Emergency No. given to us 26258245 & [C] [protected]]. Only after 8-15A.M. the Agency service sent a technical person & attended the defect.I have been trying to contact IOC consumer Service also to lodge a complaint in this regard. Here also there is no response.[243392 & 24339246].