[Resolved]  Indane LPG — Not receiving gas refill on time

Address: Birbhum, West Bengal

I am a consumer of Indane LPG and my distributor is Manikamal Gas Agency. Its address is Rabindrabithi, Bypass More, Bolpur. My consumer no. is 11496. I am having problem in receiving gas refill on time despite booking on proper time. This has been happening for long and each time I have to pursue the dealer again and again to get the refill on time. The last refill I got was on 4th August, 2012 and according to rules I booked after 21 days on 25th August 2012. I am waiting for the refill till today which is 5th of September 2012. This means that I am not getting a refill in a month. This is creating huge problem. And why do I have to pursue the dealer every time over phone or in self?

I wish that the matter is probed as it violates my consumer rights.

R.N.Banerjee
Ratanpally (Abhishek)
Santiniketan 731235
Birbhum
West Bengal
ph. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
10 Comments

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Indane / LPG — Gas Not received

Sir / Madam,
Meena Singh, Customer / consumer no. 15059, Rudrapur Gas Service at District headquarter o[censored]dham Singh Nagar, Uttarakhand - booked for refilling of LPG cylinder vide Receipt No. 414520 dated 29/01/2008 - as of date I have not received the Gas.

With kind regards
Meena Singh

LPG — Not receiving of LPG Refill

My consumer no. is 20879 I booked for refill on 15/7/2008 to M/s. Roop Gas Agency, but now the 10 days has been passed I have not received the LPG till date.

LPG Gas — Not getting refilling

Dear Sir
When Govt has declared there is no restriction on rebooking of the refilling your Rayagada Dealer is not doing the same.

Secondly even after booking we are not getting the refilling

Please let me know what to do

Regards
MANAK CHAND JAIN
RAYAGADA (ORISSA) 18/09/08

Indane LPG — Refill not received

We have booked a request for LPG refill through phone on 21st March for Consumer number 7547 and the booking reference number given to us was 23. It has been almost ten days and we have not received the refill cylinder and when we call the same number, it says that the request has already been submitted on the 21st March. Please help
Sir/ madam,
I Ashok Jain, consumer no. 3840, of distributor Chauhan Gas Service, by-pass near model town, Hoshiarpur having code[protected] have booked a gas cylender on[protected] memo no. 771. Till today yet, i have not received my gas cylender. After 20-25 visits at their Chauhan Gas Service, they have refused to give the cylender with the excuse that gas is not available with them.
So please, tell me the reason why gas is not available for us. There are some persons around the agency. They say that you can take the gas @Rs.550 per cylender. We are facing many problems since last 2 weeks due to these cylenders only. So you are requested to take some strict action against it.

With kind regards,
Ashok jain

Indane LPG — not received after 20 days also

Dear Sir,
I am a harrassed customer of Indane Gas the harresment is being done by their distributor Shiva Gas Service, Ajabpur Kalan Bypass Dehradun.
We booked a gas with them on 9th October 2010 & was told that the gas will reach us within 10 days. To our surprise when the gas did not come within the stipulated time we went to inquire about the position of the gas we were rebuked in a very rudly manner by their staff & were told that we can do whatever we want to as the gas is not available. The way they spoke to us was very rude & uncalled for.
These agency people are selling their cylinders in BLACK as we know a couple of people who have bought it from their cycle delivery men.
IT IS TOTALLY UNCALLED FOR THAT THEY CAN SELL THE GAS IN BLACK & THE CONSUMERS STAND IN LINE FOR THEIR GAS CYLINDERS TO BE DELIVERED. WITH THE LANGUAGE THAT THEY SPEAK WE FEEL THAT THEIR AGENCY SHOULD BE TERMINATED. This agency has said that they will book the gas only after 21 days of delivery of the gas & thereafter will deliver the gas after 15 days of the booking date. It is to be understood as to how one can survive with one gas cylinder for 45 days.
This is for your kind information and immediate action.
Thank you
Shubhashish Kapoor
D31B Sector4 Defence Colony
Dehradun 248001
E Mail: [protected]@gmail.com

Indane LPG — not receiving of Gas Cylinder

sir/madam,
I have applied for the connection of Gas Cylinder on[protected]. till date i have not receive any gas cylinder from the cylinder agency. the details of the agencies and my connection no. there are given below
agencies name: Gurrekhan GAs Service, chipitola (opp. SBI) Agra.
my connection no. 88
Address: flat no.306, nanak tower, belanganj (opp. PNB), Agra
Name: Vijay Kumar Goyal
Mob. no. [protected]

Indane LPG — Refill not recd.

Hi,

Refill for domestic LPG was booked on 13th March but the cylinder has not yet been delivered. However, status on the automated booking system ([protected]) is updated to delivered vide bill no. 12365.

There seems to be a misappropriation of refills here. This is the second such instance for this consumer no., earlier the same had happened in May 2011.

Booking & Consumer details given below:
Booking No. = 343852
Date of Booking = 13/March/2012
Consumer No. = 21477
Consumer Name = Arvind Kumar Somani
Consumer Address = B/6, Charulata Apts., 3rd Floor, BE-8, Ravindrapally, Keshtopur, Kolkata-700101.

I have also logged-in a complaint on the toll free customer care no. ([protected]) on 30/March/2012 vide complaint no. 386080 but no action has been taken till date. Also, when I tried to know the status of resolution thorugh the same no. the tele-call person (Mr. S. K. Rehan) has said he cannot provide any information because he is not authorised to do so and also cannot take any further complaint on this.

On 13th Apr.'12, a refill was brought for delivery but I had not accepted because the delivery person did not have a cash memo / bill for the delivery.

Regards,
Arvind

L.P.G — NOT RECEIVED

I ve booked a gas cylinder on 18/4/2012 but i din recevie d gas cylinder.der hd told der ll send me before 20 days bt it is more than 20days i din receive my gas cylinder fro sri krishna gas agency
D.P.Bandopadhyay of schoolbagan asking for gas booking but fail to contact as non receving of message as no mob p&t pnohes r not working to contact.Now office is shifted.Is it possible to know how i will contact the distributer of Bolpur area for booking.waiting 4 reply. D.P.Bandopadhyay. water tank rd School bagan.Bolpur. con. no 10418

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