[Resolved]  Indane Oil Corporation — Gas cylinder Complaint

Indane Oil Corporation — irregularities and blackening of cylinders

TO,
Mr. Shankar Saran
Bihar State Office
Loknayak Bhavan
Dak Bunglow Rd
Patna-800001


blacking of cylinders and low weight of gas.
sir,
It is such a shame to note that Magadh gas int. based at kurji patna such terrible attitude towards its customers. First of all they don't even have any patience to hear to what the customer is saying. They promise to deliver within 5 days and now it is over 12 days they have not delivered and more shocking that the Manager of the agency does not even think of addressing this issue.
To get a cylinder their is a challenge for the public of this area. to get it on home it depend on mercy of vendors ,if you it on home it is sure that weight of the cylinder is not more than10 kgs.then people of this area started to go the place where the LPGs loaded truck comes early morning(4 to5pm) and make a long que, but again they cheated by gas blackers then people returns with unfill cylinders .sir you can think how is the public suffering from this problem daily.
Does Indane Gas ever does an audit with its agencies on the soft skills and attitude issues? Since 15 years, not even once i have received a call / visit by Indane Gas to enquire about quality of service of the agency.

Can you guys wake up and attend to these issues and get my cylinder delivered NOW thank you

Indane Oil Corporation — reg regulator

I am trying to get transferred connection since 3 days. First I went to Vinod enterprises Belgaum on Nov.2 at 5.45pm. They said owner left already. Then I called your field officer no.[protected]. He suggested opting for KR enterprises.
I went there on Nov.3. They said to register our house rent agreement with a notary. I did not face this question with your other distributors in Bangalore. I went to the court and got it registered with a notary. When I came back to KR enterprises, your staff said regulators are not available; I have to wait for 15 days! Again I called your field officer, he assured to make arrangement immediately. But no use. They said to come next day!
I visited the office on Nov4, still there was no regulator! Today it is 9th Nov. Still I have become unable to get your valuable service!
By this inconvenience, my family, especially my kid of 11 months is suffering a lot.
-Sangamesh Menasinakai
Reporter
The New Indian Express
Belgaum

Indane Oil Corporation — Indane lpg calendar refill not delivered

Dealer : - vidarbh gas & domestic applance
Address :- ganesh nagar, nagpur
Online booking
Bookiind date : -04/02/2014 at 1.00 pm. Booking no. 348

Today as on date-12/02/2014 calendar refill not deliver

Dealer: Guru Gas Agencies, Chittapur, Gulbarga District, Karnataka.
My Consumer No: 2648

I have booked for LPG cylinder through my mobile 15 to 20 days back and an SMS came to me that the Reg. No is 212212.
On 16/09/2014, when cylinders came in a truck to our colony and when enquired with the person who was distributing has confirmed that it will be door delivered. Before one week one person has come and collected the booking details and I have shown the message he has entered in his book.
Surprised to note that at about 3.30 PM on 16/09/2014, an SMS came to my mobile that the cylinder is delivered with cash memo [protected], without the delivery of LPG cylinder. When enquired the person who was distributing with vehicle he informed that your cylinder will be delivered tomorrow. After some time I have received an SMS that your Reg No is 219483 and it was booked on 16/09/2014, which was not done by me.

The above clearly indicates that the some mal practice is going with the dealer and he is delivering cylinders the way he wanted.
It is requested to look into the same and sort out.

Regards
Vijay Kumar Hoolgeri