[Resolved] Indane — Overcharging

ashish66

from New Delhi, Delhi

Jun 25, 2011

Address: South West Delhi, Delhi

Dear Sir,
I am customer of Shahi Automobiles Gas, Sadar Bazar, Delhi Cantt. My consumer no is 44251. I had booked a gas cylinder through SMS on 20 Jun 11 against order no 9214. On 23 Jun 11, I had received sms that my cylinder will be delivered shortly against delivery memo 9220 dated 20 Jun 11. But no delivery was purposely made till 25 Jun 11 by the gas agency who was knowing that prices would be increasing soon. Now the computer generated delivery slip has Rs 345.35 printed on it but the agency has simply put a rubber stamp for price Rs 395.40 and has therefore overcharged. There is no justification to charge new rate when the memowas generated before price revision and amounts to cheating. Kindly look into the matter and take corrective action.
Thanks
Ashish Mehta

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Insa R.K.

from New Delhi, Delhi

Jun 25, 2011

Same is here

On 24.06.2011 at 9:45 A.M. I have booked my cylinder through telephone no.[protected]M/s Puneet Gas Services, Plot No.-132, Pocket F-2, sector-16, Rohini, Delhi.). The lady answered my call rudely informed me that refill will be provided in four to five days. On that time LPG rate was Rs.345.35 for 14.2 Kgs. But the delivery boy delivered the same on next day 25.06.2011 & asking me for Rs. 395.35 as the amount re-stamped Rs. 395.35, hence the price was increased on 25.06.2011.Why the dealer agency holder charges extra Rs. 395.35 when the price was Rs.345.35 for 14.2 Kgs. when I booked this.

In this connection you are hereby requested to lodge the complaint/ file on consumer forum