Sir/ Madam,
India Times group is placing an advertisement in Times of India News paper where they offer REEBOK Kit containing a pair of shoe, a track suit, a towel and a bag.
They gave the contact no as 40502424 & [protected]
I made a booking on this phone on Jan. 31st, 2009 an made the payment by Credit card with a condition that the goods will be delivered within 21 days with two additional items i.e. a wallet & a keychain.
The booing no. is [protected].
The date of delivery was till Feb. 20th as per the commitment, however they did not delivered the goods till date.
When I called them today, they claim that they do not have my address and even my name is not correct with them.
They claim that there is a technical fault and hence they will take another 7-10 days from today.
This is just an abuse as they took the money with a commitment and do not bother to deliver the goods.
I would like to lodge my complaint on TWO counts:
1. Putting an advertisement and then do not follow their own rules.
2. Take the money and do not bother to deliver the goods.
Best Regards,
Surendra Khurana
B-101, Delhi Rajdhani Apartments
80, I.P. Extension
DELHI 110092
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