I purchased 5 litres of petrol from Amar Jyothi Service Station,Indian Oil Corporation LTd.,COCO Jubilee Hills,Hyderabad on 16 April 2011
because there was no petrol available at the nearest petrol station.
The following day my bike had an engine breakdown.Ther was petrol in the tank even then it did not start on the ignition.
Then I took the bike to mechnanic shop for repair.
I was surprised to know that the bike engine got damaged due to the adulterated mix of petrol in the tank.The mechanic in my presence showed
me the petrol from the petrol tank of my bike which did not smell like petrol.
Then I tried to reach the manager of the petrol station was there was nobody to take the call.I had to run from pillar to post to
get the bike engine repaired at an exorbitant charge.This has caused me lot of trouble ad pain without having any conveyance.
The dealer deceitfully sold me adulterated petrol that has caused me a lot of damage.This kind of deceitful act surely
damages the consumer's right.I would like to request you to please adequate corrective measures and compensation for the losses that I have incurred.
Bill attached as proof
Ram Naresh
[protected]
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Regarding this I already complained to IOC on their toll free nos.The complaint no is 104710dated 25th April 2011.
I had lot of conversation with Rajeev [protected] (Petrol station owner) and Kiran [protected] (Regional head) .Both asked me to send the relevant bills to him so that they can give the necessary consideration.
Its been already more than a month since I have scanned and sent all the required documents.
When I again checked with them they simply refused to accept my concerns stating lack of sufficient evidence.I had already told them earlier that I could show that petrol that damaged the engine of the bike and had sent them necessary bike repair bill and petrol purchase bill that all contributes a very strong evidence.What else could be given as evidence ?? This sounds very silly and unworthy behavoiur on the part of IOC representatives.
Ram Naresh