Indian Oil Corporation — Delayed supply of refill

subashchandra

from Bhubaneshwar, Odisha

Jan 7, 2011

Address: Khordha, Odisha

I am a consumer of Indane Gas and taken connection from B.W.C.S. (LTD) Alaka, Bhubaneswar and my consumer No. is KT19514. I am a senior citizen and unable to go to the dealer personally to book gas. When I try to book the gas online, I never get the line.Therefore, I am compelled to go personally and wait in que to book my gas. I booked my gas on 18/12/2010 till today I do not know when I will get the cylinder.This is a regular feature. I would like to know the rule for supply of gas. Will you please advise the dealer to have a transparent policy. Please take remedial measure so that customer will get the supply as per the policy of the Company and not by whims and caprices of the dealer.

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Comments

kunjuraman

from Auroville, Tamil Nadu

Mar 2, 2012

consumer No. 8167., Name kunjuraman.,
please confirm the refill cylinder time from the date of booking or before delivery of cylinder
I got cylinder on 5/11/11 after 79 days i got a cylinder on 23.01.12.
Our Agency is Sri Ram Gas Agencies., MTP Road, NGGO Colony, Coimbatore.,
Our agent told lorry strike, Labor strike, etc., reasons.,
how can we adjust 80 days with one cylinder.,
what is the time to deliver the cylinder? why the agent again and again having new consumers daily daily.,
Please rectify and regular it, sir.,
thanks & Regards