Indian Oil Corporation — non delivery/booking of gas

satinder1970

from Kolkata, West Bengal

Jun 3, 2011

Address: Chandigarh, Chandigarh

For booking of LPG i personally contacted my Dealer City Gas Services Sector 37-C, Chandigarh but they refuse to book and told that the gas is being booked online only though some customers are booking their gas at the distributor.
i booked my gas on-line on 26.02.11 with booking reference number as 201865. Later on when status was checked the message says your booking cancelled with very irrelevant date. Then i contact IOC toll free number [protected] on 28.5.11 at 08.09 A.M and call was dropped after keeping on hold for 40 minutes and 45 seconds. Then again i booked lpg on 28.05.11 with reference number 201993 which was canceled as per message on same date.
Now fate is not known to me. please help me

Satinder
1269GF,
Sector 41-B, Chandigarh
Mob. No. [protected]

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Comments

satish john

from Chandigarh, Chandigarh

Feb 20, 2014

I am Satish John R/O H.No. 1096 sector 43 B, Chandigarh and my consumer no is 2437, I received a msg on my registered mobile on1st February 2014 at 18:26:23 hrs which read as follow.
"Booking for consumer no 02437 is registered and the booking reference no is 520175. GiveADHAAR number to your Distributor and Bank to get subsidy in Bank" and again on 4th Feb 2014 at 16:04:20, I received another message which reads as under:
"Dear Indane customer, against your refill booking 520175, cash memo [protected] generated, cylinder shall be delivered shortly. Save fuel for a better tomorrow" in this context I may tell that this booking was never made by me and this cylinder never reached me but on enquiry the same was delivered. I tried to lodge complaint on[protected] but this number is always engaged. I was trying to lodge my complaint with IOC in the mean time again I have received a message, read as follow:
"Booking for consumer no 02437 is registered and the booking reference no is 526287. Give ADHAAR number to your distributor and Bank to get subsidy in bank" this booking is also not made by me. What I can understand from this, that the Distributor is selling these cylinder in black. the same thing had happen earlier also for which I lodged a complaint with IOC then the distributor's man came and opoliged. this complaint of mine may please be taken on priority and seriously and strict action is solicited against the offenders.

satish john

from Chandigarh, Chandigarh

Feb 20, 2014

am Satish John R/O H.No. 1096 sector 43 B, Chandigarh and my consumer no is 2437, I received a msg on my registered mobile on1st February 2014 at 18:26:23 hrs which read as follow.
"Booking for consumer no 02437 is registered and the booking reference no is 520175. GiveADHAAR number to your Distributor and Bank to get subsidy in Bank" and again on 4th Feb 2014 at 16:04:20, I received another message which reads as under:
"Dear Indane customer, against your refill booking 520175, cash memo [protected] generated, cylinder shall be delivered shortly. Save fuel for a better tomorrow" in this context I may tell that this booking was never made by me and this cylinder never reached me but on enquiry the same was delivered. I tried to lodge complaint on[protected] but this number is always engaged. I was trying to lodge my complaint with IOC in the mean time again I have received a message, read as follow:
"Booking for consumer no 02437 is registered and the booking reference no is 526287. Give ADHAAR number to your distributor and Bank to get subsidy in bank" this booking is also not made by me. What I can understand from this, that the Distributor is selling these cylinder in black. the same thing had happen earlier also for which I lodged a complaint with IOC then the distributor's man came and opoliged. this complaint of mine may please be taken on priority and seriously and strict action is solicited against the offenders.

Satish John
H.No. 1096 Sector 43 B Chandigarh
[protected]