Indian Oil Corporation — gas cylinder not supplied in time

v.murugaiyan

from Chennai, Tamil Nadu

Dec 6, 2011

Address: Chennai, Tamil Nadu

I have booked a indane gas refill cylinder on[protected].( after 21 days of the receipt of the gas cylinder). The cylinder is yet to be supplied. My consumer no is 39618. My gas agency name is Shoba Gas service,15/9 New tank street, Nungambakkam, Chennai-34.(PH.NO.[protected],[protected]. Totally the agency takes more than 45 days to supply the cylinder from the date of supply of first cylinder.

v.murugaiyan,
[protected].

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Comments

B. Geetha

from Chennai, Tamil Nadu

Dec 12, 2011

Gas cylinder not supplied properly and giving misinformation.
I have booked a indane gas refill cylinder on[protected] vide my Consumer No. 28589. . The cylinder is not yet supplied even though I got ref No. 291839 dt. 10.11.11 and Cash memo No.11844 dt.29.11.11. My gas agency is Sathy Gas Agency, 98/A, Dr. Radha Krishnan Road, Mylapor, Chennai-4.(PH.NO.[protected],[protected] always stating Silly reasons that the house is locked. We always make arrangement with neighbour to receive the cylinder since both are employed in my home which leads the possibility of house locked during day time. I already approached the Gas Agency for the supply of Cylinders after 6 p.m. aginst the special scheme of paying extra charges which is available in some of the cities for the convenience of Both employed Consumers, but our agency is not accepting the same stating that this system is not practiced here. In view of this, we are struggling to get the Gas refill Cylinder against our booking every time due to improper attitude, lapse and negligency in supply of cylinders by our gas agency and whenever contacted through phone to know the despatch position of Cylinder, we are always getting wrong information from them which leads to non-delivery of our booking cylinder properly.

B. Geetha - Consumer No. 28589
[protected].