[Resolved]  Indian Oil Corporation — non supply of gas refills

Indian oil corporation — non supply of gas

My gas connection no is 23057 .It is issued from IMPERIAL GAS SERVICE(Kanpur,Parade).They take at least one and half month to two months to deliver one Gas.For further boo king they count from the date of delivery.My latest booking is on 03.01.2012 .Booking No 773.This is still pending for delivery even after two months.Please enquire ,you will get the same descrepancies.in our previous deliveries. M.Jamal Siddique,Kanpur ifteharabad.

Delay supply of LPG Cylinder
Dear Sir,
I am LPG gas consumer, I deal with M/s Siva shankar agencies, porur, Chennai-600116. who are the distributor of my area, My consumer No. 8847. My problem is after delivery receipt for refill was raised last month 22.10.2012 but till date we have not been delivered the cylinder. when i contacted the distributor they are not giving reply regarding the non delivery of the cylinder.we want to know whether the distributor will take responsibility till the delivery to the consumer or only they will raise the delivery receipt and keep quite. we want the solution for this types of problems or please guide me whom I should contact. Hope you can solve this problem.
Regards
S.Elangovan

I am one of a gas consumer (THROUGH MY FATHER) residing in Defence Colony Dehradun. The supply of my gas cylinders is through the distributor "Shiva Gas Service, Ajabpur, kalan, Hardwar Bypass, Dehradun". THE GAS SUPPLY SERVICE AND THE CUSTOMER SERVICE IN THEIR OFFICE IS REGRETFULLY VERY DISAPPOINTING AND DISGUSTING. THE ONLY TELEPHONE NUMBER[protected] IS NEVER NEVER ANSWERED. YOU MAY PLEASE RING THIS NUMBER AT ANY WORKING TIME AND CHECK IT OUT.
I was in the office and inspite of the staff sitting just a meter away and literally killing flies, did not even attempt to pick up the phone.
Their verbal and body behavior to their customers (mostly old retired Defense Officers and their families) is extremely poor and down grading.
Inspite of waiting 25 - 30 days to refill my cylinder, the office staff have no responsibility to pick up the phone and reply me the reason for the delay.

I suggest to you as a senior management that you kindly visit the office as a non IOC staff and see the results and validity of the above. If I were you, i would replace all the staff at this gas service agency and warn the owner to improve or loose the agency.

I AM WRITING THIS TO YOU, ON BEHALF OF MOSTLY ALL RESIDENTS OF THE DEFENSE COLONY DEHRADUN AND HOPING FOR YOUR QUICK ACTION AND IMPROVEMENT IN SERVICE.

From a suffering Customer

H C Pande
Managing Director
ID Wallem Shipmanagement Hong Kong.
[protected](Mobile)

I am LPG consumer of M/S Premier Gas services, Vasant Mkt, Vasant Vihar.Kanwali Road, Dehradun.the local distributor
of IOC gas cylinders..My consumer no is PG 13808. I had booked refill on 20th Feb 14, but have not received the refill as yet.
This is not for the first time with this agency.This agency takes months to supply the refill cylinder, specially in festive seasons.
Kindly do something to improve the working of this agency and help me to get my refill well in time.