[Resolved]  Indian Oil Corporation — Supply of Water filled Gas Cylinder

Address: Kamrup Metropolitan, Assam

Complaint against NABAJYOTI GAS AGENCY Hatigarh Chariali, Geetanagar Road, Guwahati

Ref: Consumer No. 16767 Cyl. Sl. No. 646681(encl. attachment)

Dear sir,

I am to lodge the following complaint against the above mentioned Gas Agency for your kind information and necessary action.

That sir, the said Gas Agency had delivered a full cylinder on 01/04/10 in my house against payment of Rs. 325.00 (Three Hundred Twenty Five) only which is higher than the amount fixed for the same.

When the Gas cylinder was connected for use for cooking purpose on 05/05/10, it was, therefore suspected that the cylinder might have been filled up with water. I, therefore, brought the cylinder to the agency for replacement.

The Agency replaced the cylinder by giving me another cylinder but charged extra Rs. 200.00 (Two Hundred) against which they refused to give cash memo for this additional payment. When I stressed for issuance of a Cash Memo for this extra amount, there was severe exchange of words between me and the Agency men (Hussain by name) who misbehaved me with bitter words. As a result I did not accept the new cylinder.

The old cylinder is still lying in my house without use.

You are, therefore, requested kindly to take necessary action in this regard.

Yours faithfully,

Pramathesh Talukdar
House No. 02,
Dhrubajyoti Path,
Ambikagiri Nagar,
R.G. Baruah Road,
Guwahati-781 024,
Assam
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