[Resolved]  Indian Oil Corporation / Indane Gas — Transfer of Gas supply

I applied for transfer of my dealer for supply of LPG gas from Arani Gas Services, 581A, Masjid Bati Road, K G Path, Kanchrapara , 24 Parganas (North) vide Agency Code No : 140369 to 'Chirodeep', Dum Dum Park, Kolkata 700 055, since, self have shifted from Kanchrapara to Dum Dum Park in the month of December 2009.

My consumer Code is 842364 and have double cylinder facility.

The saddest part of the story is, after we shifted from Kanchrapara to 1st Floor, 115 Dum Dum Park, Kolkata 700 055 on sudden demise of my father in the month of August 2009, we at present are going without supply of gas and having harrowing time by my ailing mother managing the show with Kerosene from Grey market.

After lots of pursuation, I got the Transfer Termination Voucher from my old dealer M/S Arani Gas Service, kanchrapara vide Stn No : 6096 & Doc No : [protected].

But your Dum Dum Park dealer, "CHIRODEEP" on my effort to submit the same have denied and asked me to submit the xeroxed copy of the Transfer Termination Voucher on 8/2/2010. On my repeated requests and pursuation to make themselves understand our status without gas, they rudely replied that "THIS IS THE RULE AND YOU NEED TO SUBMIT THE XEROXED COPY WITH YOUR MOBILE NUMBER MENTIONED ON TOP THE THE VOUCHER. WE WILL CALL YOU AS AND WHEN YOUR TURN COMES".

Confused with their statement, I followed up 3 times in a row but of no avail. My local relatives also have the same opinion that they are very rude in interaction because of their monopolised supply.

Finding no other alternative, I seek your kind intervention to have the expedited supply of gas to save my mother from the utter distress.

Look forward to your earliest action.

With Regards,

Hirak Chowdhury

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