[Resolved]  Indian Oil Corporation — Indane Domestic Gas Refill Not supplied for over 50 days

Address: Indore, Madhya Pradesh

Dear Sir(s)

Sub : Complaint on non-supply of refills:

Ref : (1) My Consumer/Customer/Service No. 75085 / Name of Consumer : RP Raman:
Ref : (2) My Refill Request Booking Reference No. 8861 dated 19th November 2010:
Ref : (3) Indane Gas local (Indore) customer care No.[protected] not attending the calls:

Dear Sirs,

Indore Indane Agent: Sundaram Gas Company, 3116/E, Sudama Nagar, Indore (MP) is continuously perennially posing all sorts of mental tortures to Indane Domestic Gas customers by wantonly deliberately not supplying/delivering the refills for the past over two months. You may kindly consider this by the booking request given by me, as referred to above, on the 19th November 2010. This means it is already over 50 days that I am made to wait for (in fact, long for)????!!!! Many such customers are over 60 days due to be supplied with!!!!!!!!!!!!!????????

This gets proved by the newspaper articles regularly published by the local (Indore) newpapers, one of which had appeared in Nai Dunia, yesterday (9th), which may please be referred to (the previous one appeared was Sunday (2nd)). Also you may please refer to other such newspapers (Dainik Bhaskar-Indore), etc.

Even Indane Indore local customer care number, as referred to above, is not responded by. Meantime, there is no stoppage on selling through black-market for the price ranging from Rs 500/- to Rs. 750/- to Rs. 800/-. The black-marketers spread the fear of non-availability to continue through the legitimate way for good many months to come and that, the black-market purchase price will go over Rs. 1000/-.

It is for anybody's guess that, this agent is awaiting the expected price-increase to be announced by the Government, so does he do the clandestine stocking of the supplied refills by Indian Oil. Further, there should not be the denial that, he is selling the domestic refills to marriage gardens, other parties, three- & four-wheelers etc.

This is not the first time, this agent is doing such acts continuously since he has been entrusted with this agency by Indian Oil.

The pathetic situation is that, Indane Indore local authorities are well aware about him and his intentions as such, but they do not care to take any action on him for reasons best known to him.

Under the circumstances, it has become a big question in every customer's mind as to how to deal with this agent and also how to cook the daily foods.

Hope you will give a due consideration to this email and clear out this stalemate situation immediately.

Thanking you,

R P Raman
203, IInd Floor, "Vedant Apartment"
94/A, Dhanwantri Nagar
Rajendra Nagar Main Road
Indore[protected]MP)
Mobile: [protected]
Email: [protected]@forcemotors.com
Email: [protected]@gmail.com