[Resolved] Indian Oil Corporation / Lpg — Delayed gas supply

aarkey1943

from Chennai, Tamil Nadu

Dec 21, 2010

Address: Tiruvallur, Tamil Nadu

We have registered with Balaji gas ambattur(Indane) for refill on 08th dec 2010 and waiting list no;3773. consumer no:36681. Till today (21st dec 2010) we have not received the gas.
They are ensuring that the phone is always engaged from 09.00 am to 5.00 pm.
If cell phone and SMS booking and reminding is introduced with all the Gas distributors, then everything can be recorded. and erring agencies, can be get caught easily and taken to task. will the Gas division of IOC do something on this?...Rkumaraswamy consumer

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Indian Oil Corporation [IOC] reviews

View all 13284 Indian Oil Corporation [IOC] Reviews

Comments

Ranjandheeraj

from Mumbai, Maharashtra

Aug 2, 2011

We have registered with Rajesh gas Madhavaram(Indane) for refill on 19th July 2011. Consumer no:35249/Ranjan & No.14005/Somu. Till today (4th August 2011) we have not received the gas.
They are ensuring that the phone is always engaged from 09.00 am to 5.00 pm.
If cell phone and SMS booking and reminding is introduced with all the Gas distributors, then everything can be recorded. and erring agencies, can be get caught easily and taken to task. will the Gas division of IOC do something on this?...Every month same problem going on. Please take necessary action needful in this matter is very urgent. We have the baby's we can not able to give food in time due to cylinder. We are the police family.

Thank U
Regards
Arunachalam

Gowdhami

from Mumbai, Maharashtra

Mar 6, 2012

We are registered with Muthu Gan Agency, Velachery during the month of Feb 1st week, and i have received the sms confirmation that i will be getting the cylinder in a day or two. BUT WHEN WE ARE ENQUIRED WITH THE AGENCY (ONE MS.DEEPA), THEIR WON'T BE ANY LOAD IS AVAILABLE AND NO CYLINDER WILL BE PROVIDED - like that they are replying. Is this the way to working people/answering people, can you do something on this?

Consumer Number: 58219 & Name: Mr. K. Sivasankar

Thanks & Regards,
Gowdhami

munnakannan

from Chennai, Tamil Nadu

Mar 13, 2014

Since [protected] is not registering the booking of refill, we booked refill by mail with IOC (consumer No:39093 S. Jayalakshmi) on 5.3.14 and sent a reminder on 12.3.14 after the dealer informed us that no booking is seen done. So I called IOC office Anna Salai, Chennai who in turn asked me to contact 24339236 and I am not at all getting that number and it is always engaged(dont know whether it is actually continuously engaged or there is any foul play) So I again sent a complaint to IOC online on 13.3.2014 and still I await reply. Who will help us if the cylinder now in use is exhausted? I am really puzzled to know that no channel provided by the company to show that they extend excellent customer service is working and what about the fate of middle class people like us. Better to leave the things with God, the Almighty.

Jayalakshmi. S