[Resolved]  Indian Oil Corporation / Lpg — Poor services of LPG by DHURI GAS SERVICES at DHURI

Address: Sangrur, Punjab

SPEED -POST

File No. DGS/ 06 /AG/F&S


From:-
Anita Rani W/O Shri Sham Lal
H.No W-12A/124, Street No.1
Mohalla Shivpuri, DHURI-148024(Pb)


To,
General Manager,
Punjab State Office,
Indian Oil Corporation Ltd.
Indian Oil Bhawan
Plot No.3A, Sector-19A,
Madhya Marg, Chandigarh-160019

Information under RTI Act-2005 for Poor Gas Services by
“Dhuri Gas Service” at Dhuri”.

Respected Sir,

1. I am enclosing a postal order No 05F 051662 dated 17 Apr 2012 of Rs 10/- for the information required under RTI Act-2005.You are humbly requested to provide me the following information at the earliest:-

(a) I have posted you a letter complaining against Dhuri Gas Service at DHURI on 22 Mar 2012, which was received in your office on 26 Mar 2012.Please provide me the information about the action taken by your office against the defaulter.

(b) Please inform how many cylinders have been issued to Dhuri Gas Service for the period 01 Apr 2011 to 31 Mar 2012 for distribution to the public.

(c) Please inform how many total gas connections are enlisted with Dhuri Gas Service during the period 01 Apr 2011 to 31 Mar 2012.

(d) Please inform the full details of 10 consumers who have drawn the maximum number of cylinders from Dhuri Gas Service during the period 01 Apr 2011 to 31 Mar 2012.

(e) Please inform the full details of 10 consumers who have drawn the minimum number of cylinders from Dhuri Gas Service during the period 01 Apr 2011 to 31 Mar 2012.

(f) Please inform whether this agency has been authorized to sell commercial cylinders along with Govt supply of domestic cylinders.

(g) Please confirm that this agency is not refilling commercial cylinders from the Govt supply of domestic cylinders.

(h) Please confirm that this agency is authorized to deliver the cylinders to consumers after 33 days of booking by your office (booking of refill after 21 days+12 days for delivery).

(i) Please confirm that no vague connections have been enlisted with DHURI GAS SERVICE at DHURI by the agency for black-marketing the gas cylinders.

(j) This agency is storing cylinders under the newly constructed Railway bridge at Dhuri for distribution, Please confirm that the necessary permission for storing Petroleum Product /Explosive Gas Cylinders under the newly constructed Railway bridge has been taken from the Railway Ministry/Punjab Government and the Insurance for the same has been got done by the DHURI GAS SERVICE at Dhuri to avoid any loss to Railway Department/Punjab Government in case of any accident to the tune of 60-65 Crores of rupees and the storing is as per authorized norms by Indian Oil Corporation/Deptt. Of Food & Civil Supplies.

(k) Please confirm that forcibly taking the certificates of complete satisfaction from the customers and getting the test reports signed on blank papers so that it these can be filled according to the agency requirements in case of any consumer demands its rights/complaints is as per authorized norms by Indian Oil Corporation/Deptt. Of Food & Civil Supplies.

(l) Hoping your favorable early action please.

Yours Sincerely



Dated: 17 Apr 2012 (ANITA RANI)
Consumer No: 15908
Mob:[protected]