[Resolved]  Indian Oil Corporation — bad delivery of lpg cylinder

Address: Patna, Bihar

My LPG connection no. LT 4389, and I am subscribed to Indane gas distributor Anirudha Gas Sewa, Road no.- 1, Rajendra Nagar, Patna, Bihar. I have single cylinder & booked the cylinder on 07 October 2010. office man give the commitment that cylinder will reach within 2 day. but till today no any cylinder reach at my house. every day i call gas agency office and some one (lady) pick up Phone and say your cylinder is reaching at home but after 16 days of booking no any cylinder reaching at my home. It is very much surprising that my vendor sold 4-5 cylinder everyday in black marketing and asked me to pay Rs. 450/- for a cylinder. when i enquired about my booked cylinder he told that gas truck not come so delivery is too much late. I think that gas agency in collusion with vendor and local shopkeeper sale the cylinders in black marketing and also stolen 2-3 k.g. gas from cylinder who deliver at home. Always i suffered this type of problem. Please take necessary action against gas agency & solve my problem.
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

Comments

Indian oil corporation — LPG sale in black markting

Dear Sir,



I am a domestic consumer of LPG Cylinder from your distributor M/s Shri Vighnesh Indane, Dist. Code[protected], Dhanbad. In this connection, we would like to inform you that we are not getting LPG cylinder regularly. They are not even booking the cylinder before 21 days from the issue of one LPG cylinder. We are facing problem due to this as my family is big and consumption of gas in my family is high. However, LPG cylinder is available with a higher price to every one at your above mentioned distributor.



In this above context we would like to know whether there is any provision of 21 days period gap between issues of successive LPG cylinders. Further we would like to know whether there is any system with Indian Oil Corporation to monitor whether genuine domestic consumers are getting LPG without any difficulties.





Further I request you kindly give me the address of your Information officer under the Right to Information Act.



Thanking you.



Yours truly,



Vivek

IOC (MD) — not home delivery

Dear Sir,
I am a consumer of your company and no is RS 4269 and Distributor code 177169
I am not receiving at home.I am a Woman and we casn not bear a extra coast Rs.50.00
and can not receive from your godsown.So you are requested to please remove my problems.

INDIAN OIL L.P.G — POOR DELIVERY and BLACK SELLING

Dear Sir,

With humble request , i would like to introduce that I am the costumer of indane gas and my costumer I.D is 5222 . i have D.B.C connection. Although i have this connection but i am facing the problem of shortage of gas cylinder since from last one year due to following reasons.

1) One month gap between the two consecutive bookings to get a single cylinder by the dealer. Due to this we have to manage one gas cylinder for more than two months and our minimum need is one cylinder per month.

2) During the duration of one month gap the authorised dealer sometimes sells the cylinder in black to some other party/person for their profit.

3) Many times i had cought the dealer for black selling of cylinder, then he instantly manage the cylinder for supply.

4) On enquiring about the delay in delivery of cylinder they doesnt reply properly and also behave very rudely and even use the abusing language.

Address of concerned dealer are as follow:-

Mehrangarh Gas Agency
Paota B Road
Jodhpur
Rajasthan
Ph:[protected]
[protected]

Agency Owner Name:- Mr.Chajjed

I m Very fade up from this problem. So please provide solutions against this problem as soon as possible.

Waiting for your response

Warm Regards

kamal kishore solanki
[protected]
[protected]@rediffmail.com
To,
The Area Manager (LPG)
Indian Oil Corporation Ltd. (M.D)
Sahi Bhawan
Exhibition Road
Patna.
Sub: - Unsatisfactory Services
Ref: - Consumer No-83
S.V No-428602

Dear Sir,
I am LPG consumer of your distributor M/S- Raj Enterprises at Bikramganj, Disit- Rohtas . The services given is very unsatisfactory so much to say they always insist for verification changes where as in M/S- Tamana Indane no such verification in carried on.
The consumer card with photo was verified in[protected].
We do not get home delivery where as my residence is in the center of town.
The behavior of office staff is painful.
You are therefore requested to direct the distributor to transfer my connection in M/S- Tamana Indane, Bikramganj to eredicate my suffering.
With Kind regards
Yours Faithfully


(SUDARSHAN SINGH)
Kali Asthan, Tenduni,
Bikramganj, Rohtas,
Bihar-802212
TO,
The GM,
Indian Oil Co,
Patna

Sub-ISSUES REGARDING GAS AGENCY

Respected Sir,

with due respect I SWASTIKA CHAND state that me and my family are facing lots of problem due to this JAY SHREE INTERPRISES which is in a Lategated Property,
The owner of this gas arency keeps the cylinders in area which is residential which is future may cause distriuetion in the surrounding area we are residing in the first floor and his JAY SHREE ENTERPRISES gas agency is in the ground floor.
I therefore, request you to kindly take some preuentive action.
I shall be highly obliged to you for this act of kindness.

Thanking you,
Yours' Sincerely
Swastika chand
sheikhpura House
Bind Toli
Bailey Road
Patna
Date-10/12/2011

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