[Resolved] Indian Oil Corporation / Petrol Pump — cheating in quantity

thirumalps

from Chennai, Tamil Nadu

Jan 3, 2011

Address: Chennai, Tamil Nadu

I was filling petrol for Rs 1000 in IOCL petrol bunk near Udhayam theatre.
When the meter was around Rs 850 one of the attendance distracted me by telling about a dicount scheme.
before I could turn back the meter was set to Zero . Iwas cheated around Rs 150.
This happened at 6.30 pm on Monday 03/01/11.
Can you tell me to whom to complain.
PST.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

deepakkumar070

Jan 6, 2011

This happens in all the states of India.. Usually one of the attenders try to divert your attention ( at the begenning or at the end ) and either start without resetting to 0 or shut the meter before the complete delivery.There is no solution for this .. Whom would you complain to ???
We had a family business of a petrol bunk... Below listed are the true facts...

(1) Fuel delivery trucks steal around 60 liters on every delivery of 12000 liters of fuel ( This was a honest confession of a driver and before emptying, he informed that he had stolen 60 liters and he informed that there is no way the petrol bunk owners can measure or trace about it )

(2) To check on that we called the IOC ( Indian oil corp ) technician, ... The Indian oil technician advised that in order to cover up the loss, we should replace the meter wheel which has less number of teeth and hence the delivery to all customers would be 10 ml less for every 5 liter delivery ..Also we need to pay the IOC tech Rs 2 per every excess gained fuel...

(3) The petrol pump attendents steal fuel as you have narrated.

(4) The IOC sales manager comes to check the delivery and if descripency, would demand[protected] rupees to turn a blind eye on the descripency.

DUE TO ALL THIS WE GAVE OFF OUR FUEL STATION!!!

(5) Above all the petroleum ministers are corrupt. If you check in Karnataka, when Devegowda came to power, there were 100 petrol stations owned by him...

Now with all the top most to the attenders are into stealing business, whom can we complain to...