Indian Oil Corporation / Sri Srinivasa Gas Agency — TERMINATION VOUCHER NO.[protected] for LPG CONNECTION ISSUED BY SRI PERUMAL GAS AGENCY ARAKKONAM

Address: Vellore, Tamil Nadu

TERMINATION VOUCHER NO.[protected] for LPG CONNECTION ISSUED BY SRI PERUMAL GAS AGENCY ARAKKONAM
I had surrendered my gas connection to Sri Perumal Gas Agency Arakkonam for transfer to Kanchipuram. Accordingly, Sri Perumal Gas Agency Arakkonam has issued TV No. [protected]. I had approached Sri Srinivasa Gas Agency Kanchipuram for getting LPG connection against the above termination Voucher. They had informed me that connection will be given only on confirmation from Sri Perumal Gas Agency Arakkonam. On contacted, Sri Perumal Gas Agency Arakkonam has informed that there is problem in internet and they will confirm as and when the internet is O.K. I had personally experienced that the Indian Oil Corporation complaint portion is not working properly. Hope the same thing is being experienced by both the agencies. Whatever may be but I am suffering since 26.07.2012 i.e., the date of issue of TV and the date of approaching Sri Srinivasa Gas Agency Kanchipuram for issue of LPG connection against the above TV. Since 26.07.2012 I am depending upon hotel. It is pertinent to mention again here that both the agencies when requested declined to speak over phone each other which is also frustrating me ie. Being the customer. I therefore request that necessary action may kindly be taken immediately and suitable instructions be passed to both the agencies to do the needful. Thanking you. It is also to inform that if it is not possible the gas connection may kindly be cancelled basing on your inability. It is further to mention that the following telephones are not functioning or not attending when contacted since 26.07.2012:

IOC Chennai - [protected]
Chennai Area Office Indane - [protected]
Sri Perumal Gas Agency Arakkonam - 04177 – 230512
Sri Srinivasa Gas Agency, Kanchipuram- 044 – 27223345, 27231145