[Resolved]  Indian Oil Gas Cylinder — delay in delivery of lpg cylinder

Indian Oil — delay in delivery of gas cylinder

Ms. Gauri Enterprises (gas agency) of New Delhi-45 whose distributer ID 3009 is playing a dirty game with their consumers. Delivery of gas cylinder is made after 20-25 days from the date of booking. Even, this agency does not give the booking serial number to the consumers at the time of booking. Most of the consumers run more than 10 times in a month to get a refilled cylinder.

To
The sales Officer - (LPG)
Indian Oil Corporation
Kolkata

Ref : Consumer No. T-5018
Name : Ashok Chakraborty
Address : 34, Ashok Garh, Kolkata - 35 (Baranagar)
Sub: Request for enquiry in respect of supply.

Dear Sir,

We have LPG connection through your dealer M/s Sneho Gas Service under consumer No. T-5018. But we are getting trouble in respect of supply of LPG Cyclinder from your authorized dealer through out the year.

Recently, I have booked for refilling of cyclinder under booking No. 113042 dated 15.01.2008 but all the time they are postponding the delivery date. Whenever we contacted them, they treated us in a very bad manner.

Under these circumstances we were forced to make a complaint against your dealer and request you to make proper investigation by your sales officer to the particular dealer and let us know your report to my mail ID to enabling me to proper action through General Manager - Indian Oil to Ministry of Petrolium - New Delhi.

Your early action in this regard is solicited.

Regards
Ashok Chakraborty

indian Oil Consumer Gas — Delay in taking the order & deliveries

Dear Sir,

Sub: Consumer ID 14817

This is to bring to your kind notice that we are based from Chindradripet, Chennai and whenever we place a complaint for indenting of new gas cylinders, we are told to book after 10 or 15 days calculating 25 days from the date of delivery of the previous
cylinder. Even if we give the complaint by the right time, it takes 10 to 12 days for the delivery of the cylinder, in which case we are totally struck and to cater to the need we borrow from friends and relatives. When u are so particular that the complaint can be taken only after 25 days from the dqte of previous delivery. U should also ensure the u don't put us into difficulty by giving us the delivery after 10 to 15 days of the complaint. Kindly look into the same.

kind regards

D. IRWIN
[protected]

Raghu gas Service Khandsa road Gurgaon, Haryana-122001 — Late Supply Of gas Cylinder

Sir,
This is to inform you that Raghu gas Service is not supplying
gas cylinder in time .After every booking it supplies in
approx. one month, which is too late . kindly take action and
oblige. Consumer No.3728. Name-Vasu Ram Nagpal

Thanking you
Parveen Kumar
5/115, Shivaji Nagar Gurgaon

Hi, this is your site www.tomogas.com/iocl if yes than i booked gas on 05/11/2008 but till now i not received it why as well as phone booking told that it is not valid than why give address to your receipt.

Thanking you Sir

Amit kumar Sah

Indian Oil — delay and irregularity in delivery of LPG cylinder

we have booked the gas on[protected], the same has not been delivered til[protected]. the same has been done earlier, but with repetitive attempts and visits they used to deliver the same. thre is a high level of fraud and mismanegement happens in Berhampur, Orissa division. kindly do the needful at the earliest.

RAGHU GAS SERVICES KHANDSA ROAD GURGAON — DELAY IN DELIVERY GAS CYLINDER

Dear Sir/Madam,
AS I HAD BOOKED MY DOMESTIC GAS CYLINDER ON 03.01.2009 FOR RIFILING .
BOOKING NO.01632.
BUT TILL DATE (09.02.09) I HAVE NOT RECIEVED THE GAS FILLED CYLINDER
MY CONSUMER NO IS 016548
PLEASE LOOK IN THE MATTER SERIOUSLY.

REGARDS
BHAGWAN SVARUP

PRARTHANA ENTERPRISES FARIDABAD — NOT ATTENDING TELEPHONE

Respected Sirs
My consumer No. P-10790 there is very much problem they never pcik up phone. I have already made a compalint before the Deputy Commissioner, Faridabad, regarding this but till date no action has been taken againt the gas agency. I hope my compalint is considered

I am a consumer of Indane gas. My consumer no is 10148 & the agency Name is Baghajatin Gas Service, 31 Baroda Avenue, Kolkata 700084. I had booked a cylinder on 20/06/2009 but today is 30th Jun 09 till now it is not Delivered at my home.This type of incident happening again and again i never get my cylinder within schedule time, even If i want to book my cylinder over the telephone i never succeed because they don't pickup telephone, every time i have to go there office to book my cylinder.

Not only me all my friends, relatives and neighbours are facing this type problem.

This is very much annoying now i have decided that if Indian Oil doesn't take any action then i shall no longer be the consumer of Indian oil.

Please take necessary action.

delay and irregularity in delivery of LPG cylinder
we have booked the gas on[protected], the same has not been delivered til[protected]. the same has been done earlier, but with repetitive attempts and visits they used to deliver the same. thre is a high level of fraud and mismanegement happens in gwalior division. kindly do the needful at the earliest.
our cust. no.-is -2691 from himanshu indane nai sadak gwalior agency phone no-is[protected]

We booke gas cylinder on 18-Feb-2010 but still we didn't get it, the agency is Prasanna Gas Agencies[protected]. Every time they make delay to all their customer. IOC have to take some action as soon as possible.

Sir,
Now a days the booking of gas cylinder is getting very difficult also equally the supply get inordinate delay. The Agency taking shelder of Govt.order for booking and delivery after 21 days. Is there is any Govt.order available. Pl. publish the same widely so that the agency and the Oil Companies should know that larger number of consumers can not be befooled. Further the booking all the telephone lines arte getting continous engaged and one has to visit personally every for booking. Pl. frame a rule which the Agency should follow otherwise they should be debarred / cancel their distrubtion ships.

I booked on17.2.10 for refilling cylender and booking No is 10523 but not recived any delivery on 6.3.10

Name Chander Parkash
Add. House No.588/16, Nai Basti, Gurgaon, Haryana.122001.
Mobile [protected]
Connection No. 5045A

Coustomer No.5045A
Not recived filled cylender.
Add. House No.588/16, Nai Basti, Gurgaon. Haryana.122001

Coustomer No.5045A
Not recived filled cylender.
Add. House No.588/16, Nai Basti, Gurgaon. Haryana.122001

Subject :delay in delivery of lpg cylinder

dear sir
i booked my gas cyllinder on 26th Feb '10 but it hasnt been delivered by verka Gas Service(code 20-74-18 verka) - [protected] verka amritsar-143501
these people are always late in delivering gas cylinders, we have to make several rounds of their office to obtain the cylinder.

MY PHONE NO. IS - [protected]
Customer no. 000360

Sir,
Now a days the booking of gas cylinder is getting very difficult also equally the supply get inordinate delay. The Agency taking shelder of Govt.order for booking and delivery after 45 days. Is there is any Govt.order available. Pl. publish the same widely so that the agency and the Oil Companies should know that larger number of consumers can not be befooled. Further the booking all the telephone lines art getting continous engaged and one has to visit personally every for booking. Pl. frame a rule which the Agency should follow otherwise they should be debarred / cancel their distrubtion ships.
Answer me why they make this much deley in deleivery???
MY PHONE NO. IS [protected]

We booked gas cylinder on 04-march-2010 but still we didn't get it, the agency is PRARTHANA ENTERPRISES, Air Force Road, Jawahar Colony, Faridabad -121005. Every time they make delay to all their customer. IOC have to take some action as soon as possible.
MY PHONE NO. IS [protected]

Customer No. 19294, Phone no. [protected]
Our distributor Abhijit Enterprise, Khardah, Kolkata, West Bengal is booking the gas after fifteen(15) days of delivery and is delivering after twenty(20) days of booking. I want to know what is the rule. I think the distributor itself are making rules. Because some days ago it was fifteen(15) days after booking and 2 or 3 years ago it was 3 to 4 days. Now they are telling that supply of gas is in bad condition which creates the disturbance. But I think it is not for that. Any hide thing is beyond that.

Please take necessary action as soon as possible whether customers do not suffer.

If you are facing problem in delivery/supply of gas cylinder from the dealer, you can complain for the same in some of the ways described on this link:

http://welkinizer.com/2010/02/07/how-can-i-complaint-for-delay-in-cylinder-suppl...⇄